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Resolved Charged for 6 minutes of running.

Discussion in 'Client & Site Support' started by itsjustforfun, Mar 2, 2018.

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  1. itsjustforfun

    itsjustforfun

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    Charged for 6 minutes of running a bot. Attached runtime logs.

    Read the FAQ and it says re-running a bot in its first hour would be taken as the continuation of the first hour in server time. My bot was run for the first time, still charged 2x. Please refund.

     

    Attached Files:

    #1 itsjustforfun, Mar 2, 2018
    2. Best Answer:
    Post #13 by Aidden, Mar 2, 2018
  2. Savior

    Savior Java Warlord

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    No that's wrong and is written nowhere.
     
    #2 Savior, Mar 2, 2018
  3. itsjustforfun

    itsjustforfun

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    See Pic.

    ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    The hourly basis payment on runemate is BS. I agree it is sensible to charge by the hour and per instance, but it is stupid not to pay any attention to how long that instance actually is. 1 hour is 1 hour, 60 minutes, 3600 seconds. 6 minutes is not equal to one hour but can be count as an instance. That means have I used the bots services for one hour? No.

    You do not charge if i press Start on my bot, you charge when i complete 60 minutes. If you are so sensitive to bot payments, make it count hours in minutes.
     

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    #3 itsjustforfun, Mar 2, 2018
  4. Savior

    Savior Java Warlord

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    @Aidden stop spreading fake news lol
     
    #4 Savior, Mar 2, 2018
  5. itsjustforfun

    itsjustforfun

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    That is not fake news, It is a sensible answer to a sensible question in that pic. By the hour means 60 minutes, and not in any way means charging money just by considering start/stop of a bot.
     
    #5 itsjustforfun, Mar 2, 2018
  6. Savior

    Savior Java Warlord

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    Disregarding the fact that the response is over a year old, it's not part of the actual FAQ which is merely the main post of the thread.

    Also just because you misinterpret the definition of runemate's hour system doesn't entitle you for compensation.
     
    #6 Savior, Mar 2, 2018
    Aidden likes this.
  7. itsjustforfun

    itsjustforfun

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    Misinterpretation is not by me of the hour system, it is by runemate. The response being old don't change the logic of it.
     
    #7 itsjustforfun, Mar 2, 2018
  8. Savior

    Savior Java Warlord

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    Alright I tried my best, keep being that way but it won't change anything.
     
    #8 Savior, Mar 2, 2018
  9. itsjustforfun

    itsjustforfun

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    I don't want to get into an argument man, a refund is needed which is valid.
     
    #9 itsjustforfun, Mar 2, 2018
  10. Savior

    Savior Java Warlord

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    Except it's not, and you won't hear anything else from executives I'm afraid.
    As all the FAQs state, this is the way runemate's hour system is intended to be (just take a lookt at AWS which has a very similar pricing model) and that's all there is to it.
     
    #10 Savior, Mar 2, 2018
  11. itsjustforfun

    itsjustforfun

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    What a nice way to charge money
    Yea, by the quality of you 'Premium' script bot and top notch 'By the hour' payment system, might as well have bumped into you on the same streets after While you were taking scripting classes off homeless people, not trying to Sham you down mister.
     
    #11 itsjustforfun, Mar 2, 2018
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  12. itsjustforfun

    itsjustforfun

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    Absolutely not-pay-by-the-hour not.
     
    #12 itsjustforfun, Mar 2, 2018
  13. Aidden

    Aidden Author of MaxiBots

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    That comment was posted when the premium system was first released and iirc that's what the plan was but then it got changed. Nowhere on the main post does it suggest that sessions will be continued if re-ran within the first hour. In fact, the second section of the main post says the complete opposite.
    If you already saw that it would have been wise to ask questions first, or at the very least assume the less appealing option so that when you did run the bots you wouldn't end up posting shit like this.

    upload_2018-3-3_9-56-3.png
     
    #13 Aidden, Mar 2, 2018
    Defeat3d likes this.
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