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Resolved Firewall all of a sudden not allowing me to log in

Discussion in 'Client & Site Support' started by tdotsfinest52, May 23, 2018.

  1. tdotsfinest52

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    I was trying to log in to Runemate and all of a sudden it started saying that it isn't allowed because of my firewall. I allowed it through and i uninstalled and re-installed but I have no idea why it's still not allowing me to log in. Any ideas?

     
  2. Best Answer:
    Post #6 by American Express, May 24, 2018
  3. American Express

    American Express RuneMate Staff

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    Are you talking about an error with RuneMate or with RuneScape?

    If it is the latter, then seek support on the official RuneScape forums?
     
  4. Derk

    Derk 12 year old normie

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    This is because runemate actually installs a remote access tool on your computer so the Indians can start training your account all the way from Mumbai. The remote access tool is picked up as a virus but it is in fact a false positive.
     
  5. Forgotten Botter

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    And how do u fix it @Derk ?
     
  6. tdotsfinest52

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    No, its a problem with Runemate unfortunately. What's weird is that I was working earlier that day but all of a sudden it just started happening @kazemanie
     
  7. American Express

    American Express RuneMate Staff

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    Play with your Firewall settings and whitelist RuneMate. Try turning your Firewall off completely.

    Windows updates have been known to interfere with anti-virus and Firewall settings in the past. What can work fine today can be changed and break tomorrow when an update occurs.
     
  8. tdotsfinest52

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    Eyyyy, got it, new computer so i just had to read what the firewall was telling me. Thanks for your help @kazemanie =) !
     

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