1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Bug Problem with two-step

Discussion in 'Client & Site Support' started by Lad, Jul 29, 2018.

  1. Lad

    Lad

    Joined:
    Feb 6, 2015
    Messages:
    241
    Likes Received:
    69
    Every time I enter the code it emails me today, it says
    "The two-step verification value could not be confirmed. Please try again."
    So I close the client, reopen the client sign in and recieve a new code in email, enter it and still get the same message. Idk if its just today, but I would really like some help resolving this. I don't understand why its saying this.
    [​IMG]
    Screenshot - bf57fc3e47b9c0df5014d2dc8f8308be - Gyazo

    and no, its not taking 15 minutes to check my email.
     
  2. American Express

    American Express RuneMate Staff

    Joined:
    Oct 2, 2015
    Messages:
    3,096
    Likes Received:
    1,112
  3. Lad

    Lad

    Joined:
    Feb 6, 2015
    Messages:
    241
    Likes Received:
    69
    is this a normal issue?
     
  4. American Express

    American Express RuneMate Staff

    Joined:
    Oct 2, 2015
    Messages:
    3,096
    Likes Received:
    1,112
    Not normal, but has happened once or twice in the past.

    I'd recommend changing your authentication to Google Authenticator or Authy though - much more secure.

    Also could you please reduce the size of your signature, 'tis massive currently.
     

Share This Page

Loading...