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Bug Runemate can't download client Java runtime environment issue.

Discussion in 'Client & Site Support' started by Visarin1, Jul 23, 2019.

  1. Visarin1

    Joined:
    Jul 13, 2018
    Messages:
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    1. Post your computer specifications
      1. See photo
    2. Post your Java version
      1. Currently uninstalled, have installed version 8 multiple times while trying to get runemate client to download.
    3. Include as much information as you can
      1. I have tried all the self trouble shooting options twice over already.
      2. photos attached of the place it gets stuck and the error message i receive after.
      3. have tried disabling both windows firewalls and personal firewalls, no difference.
    Thank you for any help.
     

    Attached Files:

  2. Vemena

    Joined:
    Jan 23, 2017
    Messages:
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    Have you already found a solution? I get this error message on my pc at work as well.
     
  3. Shisui

    Joined:
    Jul 4, 2019
    Messages:
    4
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    I’m getting this error when I tried to reinstall RuneMate. I’m running 32 bit windows 10. I uninstalled java RuneMate and RuneScape and followed the protocol for reinstalling them as well. Still unable to install RuneMate client stops at java runtime environment load. Errors out I even tried to manually download java that didn’t work either
     

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