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Bug Series of bugs after I came back to RS

Discussion in 'Client & Site Support' started by YousefIsBotting, Dec 21, 2019.

  1. YousefIsBotting

    Joined:
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    I stopped playing(botting) RS for like a year, came back yesterday, installed jagex RS client + rune mate

    first, experienced access denied bug so I gave rune mate permissions
    then experienced unhandeled IO exception bug, started both RS and runemate at windows 8 compatibility

    now the bot is running extremely slow, really slow that it's useless and can't do a thing, it can only read data from the client

    I'll start from 0, forget about what I've tried so far to fix this, what should I do now?
     
  2. American Express

    American Express RuneMate Staff

    Joined:
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    Tutorial - READ THIS BEFORE POSTING

    The first thing you should do is try and self-troubleshoot. This will help you resolve an issue far sooner than anyone can reply to your thread. Don't be lazy and ignore this, try it first, or you'll only get told to do it in your forum thread.

    1. Uninstall RuneMate
    2. Uninstall ALL Java installations
    3. Uninstall all RuneScape clients
    4. Delete all of your Jagex Cache
    5. Delete all of your RuneMate cache
    6. Restart computer
    7. Reinstall RuneScape client
    8. Download RuneMate
    9. Install RuneMate and it will automatically install the correct Java version for you

    If the above self-troubleshooting did not work, please post the following information in a new forum thread with any client issue you are facing:
    1. Post your computer specifications
      1. (Windows) Go to your Start menu, type in "DXDIAG", run the program and copy your computer specifications in to your post.
    2. Post your Java version
      1. How do I find my Java version? See: How to find Java version in Windows or Mac - Manual method
    3. Include as much information as you can
      1. Include as much information as you can in your post, to help us help you sooner. EG: What bot(s) are you trying to run, how to recreate issue etc.
    4. Upload your log files
      1. With the RuneMate client open, navigate to Help > View Logs. Upload the applicable log files to your forum post.
    5. Be patient & wait for help
     
  3. GadgetDrew

    Joined:
    Dec 21, 2019
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    NO old RS client all NXT so it doesnt work...
     
  4. Swatarinaess

    Swatarinaess Bot Consultant

    Joined:
    Nov 17, 2014
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    RS3 is no longer supported due to them removing the java client.
     

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