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Resolved charged for using scripts after session has ended

Discussion in 'Client & Site Support' started by mexcian 301, May 19, 2015.

  1. mexcian 301

    mexcian 301

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    still been charged for using a script bot after session has ended on runescape 3 despite not having runemate open @Arbiter

     
    #1 mexcian 301, May 19, 2015
    2. Best Answer:
    Post #8 by Arbiter, May 19, 2015
  2. Arbiter

    Arbiter Mod Automation

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    Please explain in more detail what happened. I'm not quite following.
     
    #2 Arbiter, May 19, 2015
  3. mexcian 301

    mexcian 301

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    woops sorry man, i was running celestial divination and i had my internet cut out and got the session end on runescape so i closed down runemate and ever since its still been charging me an hourly rate
     
    #3 mexcian 301, May 19, 2015
  4. Arbiter

    Arbiter Mod Automation

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    How long ago was this? It can take up to 20 minutes for the system to detect your disconnection.
     
    #4 Arbiter, May 19, 2015
  5. mexcian 301

    mexcian 301

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    4 hours and its still charging haha
    --- Double Post Merged, May 19, 2015, Original Post Date: May 19, 2015 ---
    should i just make another account and transfer the funds for a few hours?
     
    #5 mexcian 301, May 19, 2015
  6. Arbiter

    Arbiter Mod Automation

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    Found the issue. Should be fixed and balance reinstated. Please confirm @mexcian 301.
     
    #6 Arbiter, May 19, 2015
  7. mexcian 301

    mexcian 301

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    just took 2 hours worth 5 minutes ago in an hour ill let you know thankyou arbiter
     
    #7 mexcian 301, May 19, 2015
  8. Arbiter

    Arbiter Mod Automation

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    It doesn't say [Running] so that means the transaction is closed. Plus I found the bottleneck, so I'm quite confident it's resolved. Sorry for the inconvenience.
     
    #8 Arbiter, May 19, 2015
  9. mexcian 301

    mexcian 301

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    its okay things happen :)
     
    #9 mexcian 301, May 19, 2015
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