Resolved 32bit Support

Discussion in 'Client & Site Support' started by trickcodcinema, Mar 24, 2015.

  1. now that the client requires the 64 bit version of java 8u40 i can no longer run the client even though i have the correct 8u40 version only its for 32 bit. Any help?

     
  2. Best Answer:
    Post #3 by Arbiter, Mar 24, 2015
  3. I'm having the same problem!
     
  4. Is your operating system 64bit? You can find out by running "dxdiag" (first press Windows+R and then type in dxdiag). If so, uninstall all versions of Java currently on your machine and install the latest Java 8 (currently Java 8u40) 64bit from Oracle's download page and choose Windows x64.

    [​IMG]

    If your OS is 32bit, hold tight. We are re-evaluating forcing 64bit.
    --- Double Post Merged, Mar 24, 2015, Original Post Date: Mar 24, 2015 ---
    Here's where you're looking in dxdiag:

    [​IMG]
     
  5. Okay thanks for the reply. i am running 32bit btw.
     
  6. This has been temporarily reverted. Moving forward it may be re-instated because it results in a much better experience. For that reason I recommend updating to a 64bit operating system if possible.
     
    trickcodcinema likes this.
  7. I'm still unable to use it on my 32bit laptop.
     
  8. So what exactly is happening? The new guidelines are available here
     
  9. When I click sign-in it says: "To ensure best performance, please update to the latest 64bit java."

    Unless I'm missing something, it won't let me pass this point. I've even tried clicking sign-in again.
     
  10. Are you sure you're not running a 64bit OS? Follow my steps above to be sure.
     
  11. Lol. I could of sworn this laptop was 32bit. My bad. Thanks, installing 64bit now.
     
  12. thanks cloud. your awesome! I am with you 100% for a better performance. you should also think about have a 32bit version available if needed. i would sacrfice a little performance for just the use of the bot than no use at all.
     

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