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Resolved Anyway to remove authenticator from a RuneMate account I lost the authenticator for?

Discussion in 'Client & Site Support' started by Frantastic, Aug 21, 2017.

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  1. Frantastic

    Frantastic

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    I haven't used runemate in about 2 months and I came back today to log in and found my account needs the authenticator code, i dont have the code anymore because i have a new phone now so what can i do? I have a bit of money on my account and dont really want to lose it

     
    #1 Frantastic, Aug 21, 2017
    2. Best Answer:
    Post #3 by Microsoft, Aug 21, 2017
  2. Wet Rag

    Wet Rag easily triggered ✌

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    #2 Wet Rag, Aug 21, 2017
  3. Microsoft

    Microsoft Ex-Staff

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    Since you lost all access...
    Source: Introducing Two-Step Verification
     
    #3 Microsoft, Aug 21, 2017
    Last edited: Aug 21, 2017
  4. puppygirl

    puppygirl uwu :3

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    same happened to me, just start over :^) for what it's worth there are windows authorization clients you can use :p
     
    #4 puppygirl, Aug 21, 2017
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