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Bug bot crash losing money

Discussion in 'Client & Site Support' started by christiaannnnn, Dec 8, 2022.

  1. christiaannnnn

    Joined:
    Nov 25, 2022
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    my client crashed multiple times losing like 2$ ?
     
  2. eatchaydisdat

    Joined:
    Oct 18, 2022
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    Test bots with LITE for a little while to see if crashing/issues have stopped.
    There's some issues right now especially around RuneLite and it could even be spectre related, we're kinda still waiting for an update.
     
  3. American Express

    American Express RuneMate Staff

    Joined:
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    For future reference: Tutorial - Wallet and Premium Bots FAQ

    Why am I charged every time I start an instance?
    Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks, doesn't work or you are overcharged and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.
     

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