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Resolved Can't start ANY bot

Discussion in 'Client & Site Support' started by Yuuki Asuna, Dec 5, 2016.

  1. Yuuki Asuna

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    I keep getting "the modscript that was requested arrived in a format that is unstable because it triggered a UTFDataFormatException"

    http://i.imgur.com/KayOgLl.png

     
  2. Best Answer:
    Post #12 by Alex Cooper, Dec 8, 2016
  3. awesome123man

    awesome123man Go check out new bots and give helpful feedback.

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    There is already a thread on this i believe... Do you use a VPN?
     
  4. Yuuki Asuna

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  5. Party

    Party Client Developer

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    logs pls
     
  6. Yuuki Asuna

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    Where can I get that? Thanks.
     
  7. American Express

    American Express RuneMate Staff

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    Runemate client: Help > View logs
     
  8. Yuuki Asuna

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    First log:-

    Creating a new rmi registry.
    Registering event queue.
    Registered event queue.

    Second log:-

    [Debug] RuneMate Version: 2.4.2
    [Debug] Java Version: 8u92 x86 (Oracle Corporation)
    [Debug] Operating System: Windows 10 x64
    Downloading 2 missing or outdated cloud resources.
    The modscript that was requested arrived in a format that is unusable because it triggered a UTFDataFormatException.
    java.io.UTFDataFormatException: malformed input around byte 130
    at java.io.DataInputStream.readUTF(DataInputStream.java:656)
    at java.io.DataInputStream.readUTF(DataInputStream.java:564)
    at nul.iIiiiIiiiiII.int(zoa:75)
    at nul.iIiiiIiiiiII.<init>(zoa:194)
    at nul.iiIIIIiIiiii.int(sla:10)
    at nul.IIIiIIiiIiiI.run(xnb:149)
    The modscript that was requested arrived in a format that is unusable because it triggered a UTFDataFormatException.
    java.io.UTFDataFormatException: malformed input around byte 130
    at java.io.DataInputStream.readUTF(DataInputStream.java:656)
    at java.io.DataInputStream.readUTF(DataInputStream.java:564)
    at nul.iIiiiIiiiiII.int(zoa:75)
    at nul.iIiiiIiiiiII.<init>(zoa:194)
    at nul.iiIIIIiIiiii.int(sla:10)
    at nul.IIIiIIiiIiiI.run(xnb:149)

    Thanks @Party
     
  9. Party

    Party Client Developer

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    Have you tried fully removing / reinstalling RuneMate?
     
  10. Yuuki Asuna

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    I've already uninstalled RuneMate via Control Panel, and then downloaded the RuneMate installer again and installing it. What now? ;(
    --- Double Post Merged, Dec 7, 2016, Original Post Date: Dec 7, 2016 ---
    // help?
     
  11. Alex Cooper

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    I believe this is an issue with packet fragmentation. Are you using your internet through a wifi connection and if so is it public like at a coffee shop or a home ISP router
     
  12. Yuuki Asuna

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    No I'm not using a VPN. And my internet is fine.. It's the same since ever.. Just all of a sudden RM is not working.
     
  13. Alex Cooper

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    If you can please try to reset your router if you are using one unplug the power on it for 30 seconds to 1 minute then reconnect it. Check to see if you have any networking applications open that you didn't before restart your pc. If that dosnt work try downloading this tool. http://www.speedguide.net/files/TCPOptimizer.exe

    Run it as an administrator. Once in the tool select your network card from the drop down list and hit optimal at the bottom of the window then apply and reboot your pc and test runemate again.

    Antivirus scan for 2c9750b8c9d183e1c0e123cc1c497206ef942cf0e520a8904f893bf5a8af572d at 2016-12-07 15:20:25 UTC - VirusTotal

    Scan report for http://www.speedguide.net/files/TCPOptimizer.exe at 2016-12-03 04:50:55 UTC - VirusTotal
     
    #12 Alex Cooper, Dec 8, 2016
    Last edited: Dec 8, 2016
    skrall and awesome123man like this.
  14. alkimista

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    did u try with win 7?
     
  15. Yuuki Asuna

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    Thanks, more helpful and active than the staff here.. I'll try it when I'm home :)
     
  16. Party

    Party Client Developer

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    No point in us replying if we don't know what the issue is. If other users have answers, then by all means they are encouraged to share the experience we lack.
     
    Wet Rag likes this.
  17. Yuuki Asuna

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    Then say that.. Don't leave us hanging.. You asked for the logs and I gave it. If you still don't know how to help me then say that.
     
  18. Party

    Party Client Developer

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    Wouldn't be constructive. Please let me know if the suggested fix works so I can resolve the thread.
     
    Wet Rag likes this.
  19. Yuuki Asuna

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    Fixed. Thanks for trying and thanks a lot @Alex Cooper

    Also for next time, just tell me if you dont know ;( Its better that way so we both are on the same page.

    For example; Like lets say you ask your math teacher a question and they don't know the answer. Would you rather want them to tell you they don't know how to solve it or just walk out the front door? Ideally you want them to be able to help you, but if they don't know, you'll want a response instead of just waiting for him to come back or smth.
     
    awesome123man and Alex Cooper like this.
  20. Alex Cooper

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    I'm glad we were able to get the issue fixed for you. If you have any more problems feel free to PM me.
     
  21. Party

    Party Client Developer

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    Do you know what the fixed was? I'll mark that as best answer.
     

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