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Capped Hours "Apparently"

Discussion in 'Discussions' started by dpl3x, Sep 7, 2018.

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Have you Encountered this issue?

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  1. dpl3x

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    So apparently according to the Client I've ran for over 300 hours this month. How in the world is that possible?
    Has anyone encountered the issue where this is happening to you? Telling you you've botted a certain amount of hours yet you know you barely maybe even reached 100.
     
  2. Arbiter

    Arbiter Mod Automation

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    Tutorial - Billing and Payment FAQ
    --- Double Post Merged, Sep 7, 2018, Original Post Date: Sep 7, 2018 ---
    My brother/sister/other uses RuneMate in my house, will our hours combine?
    Yes. Hours used across multiple RuneMate accounts from the same IP address will combine. EG: Account001 uses 10 hours on a Monday; these 10 hours will also show up on Account002's usage history for Monday.


    Why are my hours disappearing so quickly? I haven't used that many hours?
    You are likely on a shared network or using a VPN where someone else on your network has used up the hours. If this is the case you should speak to your service provider and ask them to give each connecting user a unique public IP address.
     
    dpl3x likes this.
  3. dpl3x

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    Thank you <3
     

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