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Bug Client does not open

Discussion in 'Client & Site Support' started by meteorlol7, May 8, 2017.

  1. meteorlol7

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    Hey.
    I tryed everything but i can't run runemate please help me !! Adsız.png
    --- Double Post Merged, May 8, 2017, Original Post Date: May 7, 2017 ---
    Log
    [INFO] logger started at Mon May 08 22:07:27 EET 2017
    [INFO] executable name: C:\Program Files\RuneMate\RuneMate.exe
    [INFO] install4j version: 5.1.15 (build 5739)
    [INFO] Properties:
    -- listing properties --
    java.runtime.name=Java(TM) SE Runtime Environment
    exe4j.moduleName=C:\Program Files\RuneMate\RuneMate.exe
    sun.boot.library.path=c:\program files\runemate\jre\bin
    exe4j.semaphoreName=Local\c:_program_files_runemate_runem...
    java.vm.version=25.121-b13
    java.vm.vendor=Oracle Corporation
    java.vendor.url=Oracle Technology Network for Java Developers | Oracle Technology Network | Oracle
    path.separator=;
    exe4j.consoleCodepage=cp0
    java.vm.name=Java HotSpot(TM) Client VM
    file.encoding.pkg=sun.io
    user.script bot=
    user.country=TR
    sun.os.patch.level=Service Pack 3
    java.vm.specification.name=Java Virtual Machine Specification
    user.dir=C:\Program Files\RuneMate
    java.runtime.version=1.8.0_121-b13
    java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment
    java.endorsed.dirs=c:\program files\runemate\jre\lib\end...
    os.arch=x86
    java.io.tmpdir=C:\Users\atakan\AppData\Local\Temp\
    line.separator=

    java.vm.specification.vendor=Oracle Corporation
    user.variant=
    exe4j.tempDir=
    os.name=Windows 8.1
    sun.jnu.encoding=Cp1254
    java.library.path=C:\ProgramData\Oracle\Java\javapath;C...
    sun.awt.enableExtraMouseButtons=true
    install4j.launcherId=23
    java.specification.name=Java Platform API Specification
    java.class.version=52.0
    sun.management.compiler=HotSpot Client Compiler
    exe4j.isInstall4j=true
    os.version=6.3
    install4j.swt=false
    user.home=C:\Users\atakan
    user.timezone=Asia/Istanbul
    java.awt.printerjob=sun.awt.windows.WPrinterJob
    java.specification.version=1.8
    file.encoding=Cp1254
    user.name=atakan
    java.class.path=C:\Program Files\RuneMate\.install4j\...
    java.vm.specification.version=1.8
    sun.arch.data.model=32
    java.home=c:\program files\runemate\jre
    sun.java.command=C:\Program Files\RuneMate\RuneMate.exe
    java.specification.vendor=Oracle Corporation
    user.language=tr
    awt.toolkit=sun.awt.windows.WToolkit
    java.vm.info=mixed mode
    exe4j.unextractedPosition=0
    java.version=1.8.0_121
    java.ext.dirs=c:\program files\runemate\jre\lib\ext...
    sun.boot.class.path=c:\program files\runemate\jre\lib\res...
    java.vendor=Oracle Corporation
    file.separator=\
    java.vendor.url.bug=Report a Bug or Request a Feature
    sun.cpu.endian=little
    sun.io.unicode.encoding=UnicodeLittle
    sun.desktop=windows
    sun.cpu.isalist=pentium_pro+mmx pentium_pro pentium+m...
    [INFO] com.install4j.runtime.beans.actions.update.CheckForUpdateAction [ID 351]: Execute action
    Property variable: updateDescriptor
    Property rollbackSupported: false
    Property updateDescriptorUrl: https://www.runemate.com/client/updates.xml
    Property askForProxy: true
    Property showError: true
    Download: https://www.runemate.com/client/updates.xml to C:\Users\atakan\AppData\Local\Temp\i4jupd3299002765691860811.xml; size: -1 bytes
    Variable changed: updateDescriptor=com.install4j.runtime.installer.config.update.UpdateDescriptorImpl@11b0d2a[class com.install4j.runtime.installer.config.update.UpdateDescriptorImpl]
    Execute action successful after 1209 ms
    [INFO] com.install4j.runtime.beans.actions.control.SetVariableAction [ID 352]: Execute action
    Property script bot: I4jScript_Internal_33
    Property variableName: updateDescriptorEntry
    Property failIfNull: true
    Property rollbackSupported: false
    Property responseFileVariable: false
    Property onlyIfUndefined: false
    [ERROR] com.install4j.runtime.beans.actions.control.SetVariableAction [ID 352]: Execute action not successful after 3 ms
    [INFO] Canceled
     

    Attached Files:

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    #1 meteorlol7, May 8, 2017
    Last edited: May 13, 2017
  2. Geashaw

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    @Party / @SlashnHax since this seems to be client related, could you perhaps give it a go.
    No idea what seems to be going wrong here.
     
  3. Aydex

    Joined:
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    Looks like a problem with the installer. Try downloading the standalone jar and run that.
     
  4. meteorlol7

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    Nothing happen :(
     
  5. Aydex

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    Run it via the command line and post the output here.

    java -jar "path to the runemate jar"
     
  6. meteorlol7

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    Error: Unable to access jarfile path to the runmate jar
     
  7. Derk

    Derk 12 year old normie

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    Oh no.

    He meant the path to your runemate.jar, not literally 'path to the runemate jar'.
     
    #7 Derk, May 10, 2017
    Last edited: May 10, 2017
    sickness0666 likes this.
  8. meteorlol7

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    What can i do?
    --- Double Post Merged, May 10, 2017, Original Post Date: May 10, 2017 ---
    Oh sorry okey
    --- Double Post Merged, May 10, 2017 ---
    C:\Users\atakan>java -jar "C:\Program Files\RuneMate\RuneMate.jar
    [Debug] Java Home: C:\Program Files\Java\jre1.8.0_131
    [Debug] Java Version: 8u131 x86 (Oracle Corporation)
    [Debug] Maximum Heap Size: 248MB
    [Debug] RuneMate Version: 2.27.1
    [Debug] Operating System: Windows 8.1 x86
    The resource /resources/images/logo_wh²te_16.png is missing.
    Exception in Application start method
    java.lang.reflect.InvocationTargetException
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.sun.javafx.application.LauncherImpl.launchApplicationWithArgs(Lau
    ncherImpl.java:389)
    at com.sun.javafx.application.LauncherImpl.launchApplication(LauncherImp
    l.java:328)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at sun.launcher.LauncherHelper$FXHelper.main(Unknown Source)
    Caused by: java.lang.RuntimeException: Exception in Application start method
    at com.sun.javafx.application.LauncherImpl.launchApplication1(LauncherIm
    pl.java:917)
    at com.sun.javafx.application.LauncherImpl.lambda$launchApplication$155(
    LauncherImpl.java:182)
    at java.lang.Thread.run(Unknown Source)
    Caused by: nul.iIIiIiIIiiiI: CacheLoader returned null for key logo_wh²te_16.png
    .
    at nul.IIiIiiIiiiiI.void(iu:2675)
    at nul.IIiIiiIiiiiI.void(iu:9174)
    at nul.IIiIiiIiiiiI.enum(iu:1335)
    at nul.IIiIiiIiiiiI.void(iu:3728)
    at nul.IiIIIiIiiiiI.void(iu:17753)
    at nul.IiIIIiIiiiiI.enum(iu:1390)
    at nul.iiiiiiIiIiiI.for(iu:19307)
    at nul.iiiiiiIiIiiI.enum(iu:13264)
    at nul.iiIiIIiiiiII.void(vwa:43)
    at nul.iiIiIIiIIIIi.void(fpa:65)
    at java.util.stream.ForEachOps$ForEachOp$OfRef.accept(Unknown Source)
    at java.util.stream.ReferencePipeline$2$1.accept(Unknown Source)
    at java.util.Spliterators$ArraySpliterator.forEachRemaining(Unknown Sour
    ce)
    at java.util.stream.AbstractPipeline.copyInto(Unknown Source)
    at java.util.stream.AbstractPipeline.wrapAndCopyInto(Unknown Source)
    at java.util.stream.ForEachOps$ForEachOp.evaluateSequential(Unknown Sour
    ce)
    at java.util.stream.ForEachOps$ForEachOp$OfRef.evaluateSequential(Unknow
    n Source)
    at java.util.stream.AbstractPipeline.evaluate(Unknown Source)
    at java.util.stream.ReferencePipeline.forEach(Unknown Source)
    at nul.iiIiIIiIIIIi.<init>(fpa:65)
    at nul.iiIiIIiIIIIi.void(fpa:138)
    at com.runemate.boot.Boot.start(dnb:200)
    at com.sun.javafx.application.LauncherImpl.lambda$launchApplication1$162
    (LauncherImpl.java:863)
    at com.sun.javafx.application.PlatformImpl.lambda$runAndWait$175(Platfor
    mImpl.java:326)
    at com.sun.javafx.application.PlatformImpl.lambda$null$173(PlatformImpl.
    java:295)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sun.javafx.application.PlatformImpl.lambda$runLater$174(PlatformI
    mpl.java:294)
    at com.sun.glass.ui.InvokeLaterDispatcher$Future.run(InvokeLaterDispatch
    er.java:95)
    at com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
    at com.sun.glass.ui.win.WinApplication.lambda$null$148(WinApplication.ja
    va:191)
    ... 1 more
    Exception running application com.runemate.boot.Boot
    --- Double Post Merged, May 10, 2017 ---
    @Cloud @Derk @Party @SlashnHax
     
  9. Aydex

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    Looks like a required resource is missing. Wait for a developer to address this.
     
  10. meteorlol7

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    I get the same error on different computers.
    --- Double Post Merged, May 13, 2017, Original Post Date: May 11, 2017 ---
    Still having error @Cloud @Derk @Party @SlashnHax
     
  11. Abnormalprince

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  12. SlashnHax

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    Can you elaborate on "tryed everything"?

    Could you try uninstalling all java installations, and RuneMate and RuneMate related files, restarting, and then running the installer?
     
  13. meteorlol7

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    I will reinstall the operating system and reinstall the Runemate.
    What should I do if I encounter the same problem again?
    --- Double Post Merged, May 16, 2017, Original Post Date: May 15, 2017 ---
    still having same error :(:mad:
     
  14. Abnormalprince

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  15. meteorlol7

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    Same error on linux
     
  16. NobleFrenzy

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    Do you only have Linux
     
  17. meteorlol7

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    Nope win 8.1 pro 32bit and linux(VMware)
    --- Double Post Merged, May 18, 2017, Original Post Date: May 17, 2017 ---
    The logo_white_16.png file is in .jar. But we can see that the .jar file can not be found while running. I think this problem is related to the client or .jar file.
     
  18. SlyKid

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    I can't open the client on Mac, thought I was the only one with this issue.
     
  19. meteorlol7

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    I have the same problem on 5 different computers. Simple solutions do not work.
     
  20. ananisikim

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    Exception in thread "RuneMate Login" java.lang.IllegalStateException: Not on FX application thread; currentThread = RuneMate Login
     

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