1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Resolved Combobox freezes bot after W10 upgrade

Discussion in 'Client & Site Support' started by Hakuna Matata, Aug 9, 2015.

  1. Hakuna Matata

    Joined:
    Oct 12, 2014
    Messages:
    181
    Likes Received:
    38
    I recently upgraded from Windows 8 to Windows 10.
    But I can no longer click on comboboxes because it freezes the bot, as shown on the picture. It never loads and I have to terminate the Java process.

    At first I thought it was a problem with Alpha bots but it happens on all bots with comboboxes, except one.

    [​IMG]
    --- Double Post Merged, Aug 9, 2015, Original Post Date: Aug 6, 2015 ---
    Does anyone know why this is happening?
    I'm unable to use any bots after upgrading.

     
  2. Best Answer:
    Post #14 by Cloud, Aug 31, 2015
  3. alpinestars

    Joined:
    Aug 23, 2015
    Messages:
    25
    Likes Received:
    0
    I am experiencing the same issue.

    I have attempted : allocating more memory, Changing interface to oldschool style (helped a little. but certain boxes still did it)

    It's also caused me to lose 3 hours worth of $ through runemate on a paid bot:/
    please help anyone!
     
  4. Hakuna Matata

    Joined:
    Oct 12, 2014
    Messages:
    181
    Likes Received:
    38
    Yeah, it's still happening. Haven't found a fix for it yet.
    It's only happening on Windows 10, so I'm pretty sure it's an issue with Java (?).
     
  5. Cloud

    Cloud Engineer

    Joined:
    Jul 28, 2013
    Messages:
    2,777
    Likes Received:
    1,124
    Is there a log file from the jvm crashing anywhere?
     
  6. Arbiter

    Arbiter Mod Automation

    Joined:
    Jul 26, 2013
    Messages:
    2,937
    Likes Received:
    1,266
    @Hakuna Matata @alpinestars Java version please.
    --- Double Post Merged, Aug 27, 2015, Original Post Date: Aug 27, 2015 ---
    Also get us that dump log and tell us specifically a few bots that have this issue.
     
  7. alpinestars

    Joined:
    Aug 23, 2015
    Messages:
    25
    Likes Received:
    0
    @Cloud no error or crash report on the jvm log that runs when i open the bat file.

    @Arbiter java 8 update 60, if i knew how to get the dump log i'd love to get that for you:p ill look into it. for me it has happened on Pixie FDK and Alpha Slayer so far. could possibly be from updating to windows 10? i will pull out my windows 8 laptop and try it on there.

    It works great on my windows 8.1

    Edit:
    (09:16:39) [Debug] Version: 1.1.16
    (09:16:39) [Debug] Operating System: Windows 10 (x64)
    (09:16:39) [Debug] Java: 8 Update 60 (x64)
    (09:17:15) [Setup] Downloading game...
    (09:17:52) [Setup] Syncing with RuneMate Cloud (a04eacb4)...
    (09:25:20) Our combat mode is: Revolution
    (09:25:20) Our combat mode is: Revolution

    is this right?
     
    #6 alpinestars, Aug 27, 2015
    Last edited: Aug 27, 2015
  8. Hakuna Matata

    Joined:
    Oct 12, 2014
    Messages:
    181
    Likes Received:
    38
    @Arbiter No exceptions or anything is shown in the log. Java Version 8 Update 60 (build 1.8.0_60-b27)
    I will get you a list of bots that doesn't work and a few that works (I believe I found óne).
    --- Double Post Merged, Aug 28, 2015, Original Post Date: Aug 28, 2015 ---
    @Arbiter
    Doesn't work in any Alpha bot, any Celestial bot, any SS bot, most bots actually.
    It doesn't work, when the combobox looks like this: http://puu.sh/jRxuQ/5afbccda1f.png
    But it does work in TenPortables, where the combobox looks like this: http://puu.sh/jRxts/f8af043335.png
     
  9. Arbiter

    Arbiter Mod Automation

    Joined:
    Jul 26, 2013
    Messages:
    2,937
    Likes Received:
    1,266
    Tested Alpha Runecrafting and it worked fine on Windows 10 with Java 8 Update 60. Please give me a specific bot name that crashes for you.

    [​IMG]
     
  10. Hakuna Matata

    Joined:
    Oct 12, 2014
    Messages:
    181
    Likes Received:
    38
    SS Bonfires
    [​IMG]
     
  11. Arbiter

    Arbiter Mod Automation

    Joined:
    Jul 26, 2013
    Messages:
    2,937
    Likes Received:
    1,266
    Just tested it and it works just fine. Try updating your graphics driver from the vendor's website, NOT Windows Update. I will additionally check on another Windows 10 computer to see if it occurs there.
     
  12. Hakuna Matata

    Joined:
    Oct 12, 2014
    Messages:
    181
    Likes Received:
    38
    I'll try that, thanks!
    --- Double Post Merged, Aug 28, 2015, Original Post Date: Aug 28, 2015 ---
    @Arbiter I updated my drivers, they were very outdated, apparently.
    But it didn't fix the issue, sadly.

    Alpha Runecrafter works fine for me as well. It's the only one I've found that works.
     
  13. synntax

    Joined:
    Apr 26, 2015
    Messages:
    35
    Likes Received:
    4
    I was having this issue back in beta10. Somebody came to the conclusion that it maybe JavaFx that's the issue. I have the latest drivers and it was still crashing. No logs were being generated either.
     
  14. Hakuna Matata

    Joined:
    Oct 12, 2014
    Messages:
    181
    Likes Received:
    38
    Found the error and solution here:
    http://stackoverflow.com/questions/31786980/javafx-windows-10-combobox-error

    It hangs the application, when you're clicking on a combobox that isn't focused.
    You can use the tab key to focus on the combobox and then click it. This will prevent the application from hanging.

    A combobox in focus:
    [​IMG]

    A combobox out of focus:
    [​IMG]

    This is not an issue with Java or RuneMate. It's an error with JavaFX, which many bot authors uses to make the GUI's for their bots.
     
    #13 Hakuna Matata, Aug 31, 2015
    Last edited: Aug 31, 2015
    synntax likes this.
  15. Cloud

    Cloud Engineer

    Joined:
    Jul 28, 2013
    Messages:
    2,777
    Likes Received:
    1,124
    It appears that the bug has been documented here
    Unfortunately that means it is out of our control and we cannot fix it. You need to wait for the bug to be fixed within java. If you're familiar with how the JRE error reporting system work, feel free to comment on their page. If there were more comments it may raise the priority of the issue.
     
    synntax likes this.
  16. synntax

    Joined:
    Apr 26, 2015
    Messages:
    35
    Likes Received:
    4
    Thanks guys!



     

Share This Page

Loading...