Bug Config page will not load

Discussion in 'Client & Site Support' started by pianaman, Apr 27, 2016.

  1. pianaman

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    When i start up spectre, the config page doesnt load up. It stays on the loading spinning green circles. I have uninstalled java and runemate completely, then reinstalled java using the runemate install. Any help is much appreciated.
    Thanks in advance!
     
  2. Aidden

    Aidden The better executive ;)

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    Are you running OSX?
     
  3. Cloud

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    Can you provide one of the most recent log files in your log folder after you run the client and experience this issue again? Also @Arbiter incase he has any insights.
     
  4. pianaman

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    I experience this issue every time i try to run runemate.
    [Debug] RuneMate Version: 2.0.8
    [Debug] Java Version: 8u92 x86 (Oracle Corporation)
    [Debug] Operating System: Windows 7 x64
    java.io.IOException: Access is denied
    at java.io.WinNTFileSystem.createFileExclusively(Native Method)
    at java.io.File.createNewFile(File.java:1012)
    at nul.iIIIIIiiIiiI.class(krb:207)
    at nul.IIiiIiiiIIII.goto(mn:54)
    at nul.IIiiIiiiIIII.goto(mn:226)
    at nul.IIiiIiiiIIII.goto(mn:160)
    at nul.IIiIiIiIiiiI.<init>(dsb:246)
    at nul.IiIIIIiIIiiI.<init>(uxb:203)
    at nul.IiIIIIiIIiiI.<init>(uxb:107)
    at nul.IIIiIIiIIIiI.<init>(yob:223)
    at nul.IiIiiIiIiIII.<init>(yob:223)
    at nul.IiIiiIiIiIII.<init>(yob:39)
    at nul.iiiiiIiIIIIi.goto(osb:60)
    at nul.IIiiIIiIIiiI.goto(ptb:19845)
    at nul.IIiiIIiIIiiI.call(ptb:5436)
    at javafx.concurrent.Task$TaskCallable.call(Task.java:1423)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at java.lang.Thread.run(Thread.java:745)
    java.security.PrivilegedActionException: java.io.IOException: Access is denied
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sun.javafx.application.PlatformImpl.lambda$runLater$174(PlatformImpl.java:294)
    at com.sun.glass.ui.InvokeLaterDispatcher$Future.run(InvokeLaterDispatcher.java:95)
    at com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
    at com.sun.glass.ui.win.WinApplication.lambda$null$148(WinApplication.java:191)
    at java.lang.Thread.run(Thread.java:745)
    Caused by: java.io.IOException: Access is denied
    at java.io.WinNTFileSystem.createFileExclusively(Native Method)
    at java.io.File.createNewFile(File.java:1012)
    at nul.iIIIIIiiIiiI.class(krb:207)
    at nul.IIiiIiiiIIII.goto(mn:54)
    at nul.IIiiIiiiIIII.goto(mn:226)
    at nul.IIiiIiiiIIII.goto(mn:160)
    at nul.IIiIIIiiiiiI.<init>(cnb:171)
    at nul.iIiiiIiIiIIi.goto(ptb:16054)
    at java.lang.Iterable.forEach(Iterable.java:75)
    at nul.iIiiiIiIiIIi.class(ptb:3100)
    at com.sun.javafx.application.PlatformImpl.lambda$null$173(PlatformImpl.java:295)
    ... 6 more
    i have ran it in admin mode and compatibility mode to see if that was the issue but it did not help.
    --- Double Post Merged, Apr 27, 2016, Original Post Date: Apr 27, 2016 ---
    No im using windows 7
     
  5. Cloud

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    Your file system is preventing runemate from writing to our temporary directory... Try the latest release and tell me if the log has changed in any way.
     
  6. pianaman

    Joined:
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    The log seems to be the exact same.
    [Debug] RuneMate Version: 2.0.9
    [Debug] Java Version: 8u92 x86 (Oracle Corporation)
    [Debug] Operating System: Windows 7 x64
    Downloading 1 missing or outdated cloud resource.
    java.io.IOException: Access is denied
    at java.io.WinNTFileSystem.createFileExclusively(Native Method)
    at java.io.File.createNewFile(File.java:1012)
    at nul.iiIIIIiIIIiI.void(nmb:127)
    at nul.IIIIiiiiIiII.class(bh:71)
    at nul.IIIIiiiiIiII.class(bh:75)
    at nul.IIIIiiiiIiII.class(bh:41)
    at nul.IiIIiIiIIIii.<init>(vpb:64)
    at nul.iiIiiIiiiiiI.<init>(snb:184)
    at nul.iiIiiIiiiiiI.<init>(snb:172)
    at nul.IiIiIIiIiIII.<init>(gwb:215)
    at nul.IIIiIIiiiiii.<init>(gwb:215)
    at nul.IIIiIIiiiiii.<init>(gwb:30)
    at nul.iIiIiIiiIIIi.class(qub:48)
    at nul.IIIiIIiiIIII.class(isb:9640)
    at nul.IIIiIIiiIIII.call(isb:13096)
    at javafx.concurrent.Task$TaskCallable.call(Task.java:1423)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at java.lang.Thread.run(Thread.java:745)
    java.security.PrivilegedActionException: java.io.IOException: Access is denied
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sun.javafx.application.PlatformImpl.lambda$runLater$174(PlatformImpl.java:294)
    at com.sun.glass.ui.InvokeLaterDispatcher$Future.run(InvokeLaterDispatcher.java:95)
    at com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
    at com.sun.glass.ui.win.WinApplication.lambda$null$148(WinApplication.java:191)
    at java.lang.Thread.run(Thread.java:745)
    Caused by: java.io.IOException: Access is denied
    at java.io.WinNTFileSystem.createFileExclusively(Native Method)
    at java.io.File.createNewFile(File.java:1012)
    at nul.iiIIIIiIIIiI.void(nmb:127)
    at nul.IIIIiiiiIiII.class(bh:71)
    at nul.IIIIiiiiIiII.class(bh:75)
    at nul.IIIIiiiiIiII.class(bh:41)
    at nul.iIIiIIiiIIiI.<init>(gsb:101)
    at nul.iiIIiIiiiIII.class(isb:15788)
    at java.lang.Iterable.forEach(Iterable.java:75)
    at nul.iiIIiIiiiIII.void(isb:22609)
    at com.sun.javafx.application.PlatformImpl.lambda$null$173(PlatformImpl.java:295)
    ... 6 more
     

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