Bug Config page will not load

Discussion in 'Client & Site Support' started by pianaman, Apr 27, 2016.

  1. When i start up spectre, the config page doesnt load up. It stays on the loading spinning green circles. I have uninstalled java and runemate completely, then reinstalled java using the runemate install. Any help is much appreciated.
    Thanks in advance!
     
  2. Are you running OSX?
     
  3. Can you provide one of the most recent log files in your log folder after you run the client and experience this issue again? Also @Arbiter incase he has any insights.
     
  4. I experience this issue every time i try to run runemate.
    [Debug] RuneMate Version: 2.0.8
    [Debug] Java Version: 8u92 x86 (Oracle Corporation)
    [Debug] Operating System: Windows 7 x64
    java.io.IOException: Access is denied
    at java.io.WinNTFileSystem.createFileExclusively(Native Method)
    at java.io.File.createNewFile(File.java:1012)
    at nul.iIIIIIiiIiiI.class(krb:207)
    at nul.IIiiIiiiIIII.goto(mn:54)
    at nul.IIiiIiiiIIII.goto(mn:226)
    at nul.IIiiIiiiIIII.goto(mn:160)
    at nul.IIiIiIiIiiiI.<init>(dsb:246)
    at nul.IiIIIIiIIiiI.<init>(uxb:203)
    at nul.IiIIIIiIIiiI.<init>(uxb:107)
    at nul.IIIiIIiIIIiI.<init>(yob:223)
    at nul.IiIiiIiIiIII.<init>(yob:223)
    at nul.IiIiiIiIiIII.<init>(yob:39)
    at nul.iiiiiIiIIIIi.goto(osb:60)
    at nul.IIiiIIiIIiiI.goto(ptb:19845)
    at nul.IIiiIIiIIiiI.call(ptb:5436)
    at javafx.concurrent.Task$TaskCallable.call(Task.java:1423)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at java.lang.Thread.run(Thread.java:745)
    java.security.PrivilegedActionException: java.io.IOException: Access is denied
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sun.javafx.application.PlatformImpl.lambda$runLater$174(PlatformImpl.java:294)
    at com.sun.glass.ui.InvokeLaterDispatcher$Future.run(InvokeLaterDispatcher.java:95)
    at com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
    at com.sun.glass.ui.win.WinApplication.lambda$null$148(WinApplication.java:191)
    at java.lang.Thread.run(Thread.java:745)
    Caused by: java.io.IOException: Access is denied
    at java.io.WinNTFileSystem.createFileExclusively(Native Method)
    at java.io.File.createNewFile(File.java:1012)
    at nul.iIIIIIiiIiiI.class(krb:207)
    at nul.IIiiIiiiIIII.goto(mn:54)
    at nul.IIiiIiiiIIII.goto(mn:226)
    at nul.IIiiIiiiIIII.goto(mn:160)
    at nul.IIiIIIiiiiiI.<init>(cnb:171)
    at nul.iIiiiIiIiIIi.goto(ptb:16054)
    at java.lang.Iterable.forEach(Iterable.java:75)
    at nul.iIiiiIiIiIIi.class(ptb:3100)
    at com.sun.javafx.application.PlatformImpl.lambda$null$173(PlatformImpl.java:295)
    ... 6 more
    i have ran it in admin mode and compatibility mode to see if that was the issue but it did not help.
    --- Double Post Merged, Apr 27, 2016, Original Post Date: Apr 27, 2016 ---
    No im using windows 7
     
  5. Your file system is preventing runemate from writing to our temporary directory... Try the latest release and tell me if the log has changed in any way.
     
  6. The log seems to be the exact same.
    [Debug] RuneMate Version: 2.0.9
    [Debug] Java Version: 8u92 x86 (Oracle Corporation)
    [Debug] Operating System: Windows 7 x64
    Downloading 1 missing or outdated cloud resource.
    java.io.IOException: Access is denied
    at java.io.WinNTFileSystem.createFileExclusively(Native Method)
    at java.io.File.createNewFile(File.java:1012)
    at nul.iiIIIIiIIIiI.void(nmb:127)
    at nul.IIIIiiiiIiII.class(bh:71)
    at nul.IIIIiiiiIiII.class(bh:75)
    at nul.IIIIiiiiIiII.class(bh:41)
    at nul.IiIIiIiIIIii.<init>(vpb:64)
    at nul.iiIiiIiiiiiI.<init>(snb:184)
    at nul.iiIiiIiiiiiI.<init>(snb:172)
    at nul.IiIiIIiIiIII.<init>(gwb:215)
    at nul.IIIiIIiiiiii.<init>(gwb:215)
    at nul.IIIiIIiiiiii.<init>(gwb:30)
    at nul.iIiIiIiiIIIi.class(qub:48)
    at nul.IIIiIIiiIIII.class(isb:9640)
    at nul.IIIiIIiiIIII.call(isb:13096)
    at javafx.concurrent.Task$TaskCallable.call(Task.java:1423)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at java.lang.Thread.run(Thread.java:745)
    java.security.PrivilegedActionException: java.io.IOException: Access is denied
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sun.javafx.application.PlatformImpl.lambda$runLater$174(PlatformImpl.java:294)
    at com.sun.glass.ui.InvokeLaterDispatcher$Future.run(InvokeLaterDispatcher.java:95)
    at com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
    at com.sun.glass.ui.win.WinApplication.lambda$null$148(WinApplication.java:191)
    at java.lang.Thread.run(Thread.java:745)
    Caused by: java.io.IOException: Access is denied
    at java.io.WinNTFileSystem.createFileExclusively(Native Method)
    at java.io.File.createNewFile(File.java:1012)
    at nul.iiIIIIiIIIiI.void(nmb:127)
    at nul.IIIIiiiiIiII.class(bh:71)
    at nul.IIIIiiiiIiII.class(bh:75)
    at nul.IIIIiiiiIiII.class(bh:41)
    at nul.iIIiIIiiIIiI.<init>(gsb:101)
    at nul.iiIIiIiiiIII.class(isb:15788)
    at java.lang.Iterable.forEach(Iterable.java:75)
    at nul.iiIIiIiiiIII.void(isb:22609)
    at com.sun.javafx.application.PlatformImpl.lambda$null$173(PlatformImpl.java:295)
    ... 6 more
     

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