Resolved Crash when launching RS3

Discussion in 'Client & Site Support' started by Semirotta, Mar 13, 2015.

  1. I don't know why but I get this when I launch RS3
    In the browser (Chrome) it doesn't even get into the game, the page just stays white.

    Windows 7 64-bit
    8 Gig ram

  2. Best Answer:
    Post #12 by Arbiter, Mar 15, 2015
  3. Do you have Java 8?
  4. Well oh damn I do... Wonder when that came, perhaps the last update did that... Fudge, I swore not to take it XD
  5. Java 8 (64bit is recommended if your OS is 64 bit), is required for Runemate. :p
  6. Well java 8 it says when I checked but it didn't work even before the java update.
  7. Do you have teamviewer? I can TV in and see if I can fix it for you.
  8. Yes I do have a teamviewer, added you at skype.
  9. Well. I'm getting crushes whenever I start a script bot as well. I'm on windows 8.1 having the last update of java 8
  10. I don't crash on run, never happened to me. That windows 8 update was pure shit :(
  11. DirectX is broken in Java 8u40 I believe. To revert back to Java 8u31 uninstall all your current Java runtimes and install Java SE Runtime Environment 8u31 64bit from

    It requires an Oracle account to download so I have uploaded a mirror for Windows for your convenience:

    Note: This is an issue with Jagex (who offers DirectX as an option) and Oracle (who broke DirectX), not RuneMate. Alternatively you can load into safe mode by holding the S key when the RuneScape client is opening up and then choose a graphics option that is not DirectX, so OpenGL or Safe Mode.
    --- Double Post Merged, Mar 15, 2015, Original Post Date: Mar 15, 2015 ---
    Related post:
  12. I have never blamed any of the issues on Runemate. I know it's java, personally if I didn't have to I wouldn't even have java on my computer. It is broken, retarded cancer for computers (note that I did not mean any offense towards mentally- or otherwise challenged persons, just java and the creators of java)
    Almost every update logs I read through on java, there are always either unknown or already known security threats in it. Every month a new topic in computer related news -> java has a hole in it, look out your personal information might be in danger or stolen.
  13. Nah I wasn't implying that you were blaming us. Was just specifying that there isn't much we can do to fix it on our end beyond point users in the right direction. :p
    Semirotta likes this.
  14. I updated it by mistake. and when I tried to cancel it said "do no't close the pc, and gave me an eye. so I couldn't. :'D

    I was on OpenGL from the beginning. Anyway it was fixed! I don't know exactly how but I guess I wasn't on safe mode properly.
  15. Jagex fixed DirectX for RuneScape today. Java 8u40 should be fine again. That's likely why your client started working again @Cozmo1333.
    Cozmo1333 likes this.

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