For billing questions please refer to: Tutorial - Billing and Payment FAQs & Support What version of Java does RuneMate require? You need at least Java 8 Update 77 to run RuneMate. If you use the native installers the correct version of Java will be downloaded for you. What operating systems are supported? RuneMate officially supports Windows and Mac OS X. RuneMate also officially supports certain distributions of Linux, like Ubuntu, but may unofficially support many more. I'm getting an error saying my session has expired! This can occur when RuneMate can't establish a connection to the website for over 15 minutes. It's also been known to occur on laptops when they enter sleep mode. Simply restart RuneMate to resolve this. You may also want to look into disabling sleep mode or debugging your network connectivity. A bot isn't working correctly! That's unfortunate but it's usually outside of the Staff's control. Please report the issue to the Bot Author on the bot's discussion thread. If a bot remains broken for a significant period of time we may hide it from the Bot Store until the author returns and fixes it.