1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Bug Have literally lost $5+ trying to start bots

Discussion in 'Client & Site Support' started by SandCasino, Jan 13, 2022.

  1. SandCasino

    Joined:
    Nov 23, 2020
    Messages:
    13
    Likes Received:
    2
    Was hoping Mods would credit my account? I've lost over $5 trying to start a faulty bot or after a RS update not realizing and having it eat my money over and over..

    Was hoping the mods would credit me a few bucks for being a loyal botter..
     
  2. American Express

    American Express RuneMate Staff

    Joined:
    Oct 2, 2015
    Messages:
    3,096
    Likes Received:
    1,112
    Tutorial - Wallet and Premium Bots FAQ

    Why am I charged every time I start an instance?
    Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks, doesn't work or you are overcharged and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.
     

Share This Page

Loading...