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Resolved Hours bug due to multiple botters...

Discussion in 'Client & Site Support' started by Visor, Aug 23, 2019.

  1. Visor

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    Hi, my roommate and myself share internet obviously, but we both bot. Our hours seem to be shared and causing myself to not be able to run any bot although I have not used any hours of the 300 I have. I have looked around for a fix and couldn't find one. Any help to resolve this issue without having to add another internet connection would be nice. Or use of a VPN. Thank you.
    --- Double Post Merged, Aug 23, 2019, Original Post Date: Aug 23, 2019 ---
    Update: I have connected to my phones hotspot being as it is a different IP and I am still having the same issue.
     

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  2. Best Answer:
    Post #2 by Dark sage, Aug 23, 2019
  3. Dark sage

    Dark sage Misfits

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    Multiple Runemate accounts on the same Network will result in all users hours being combined. This is not a bug
    --- Double Post Merged, Aug 23, 2019, Original Post Date: Aug 23, 2019 ---
    Tutorial - Billing and Payment FAQ

    Your exact concern is addressed here
     
    Visor likes this.
  4. Visor

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    Would this still apply after changing the IP? Because I have done that and I am still getting the same outcome. Some clarity on that would be appreciated.
     
  5. Dark sage

    Dark sage Misfits

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    You will have to either wait for hours to roll off the account or purchase more hours and run off the seperate IP(ur horspot). Or purchase additional hours and run off your hime network altho would be slightly more costly
    --- Double Post Merged, Aug 23, 2019, Original Post Date: Aug 23, 2019 ---
     
  6. Visor

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    I guess I'm just not understanding, I have used 0 hours on this account. Using a separate IP that not a single person has used besides myself. And still receiving the same outcome as if I have used all of my hours.
    Thanks for the help.
     
  7. Dark sage

    Dark sage Misfits

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    Review the quote from the FAQ i shared
     
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  8. Visor

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    Thanks again. What a horrible system.
     
  9. Dark sage

    Dark sage Misfits

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    The system is in place to prevent single person from creating multiple Runemate accounts to avoid spending on more hours, may not seem ideal in your scenario but the system works as intended
     
  10. Fabreze

    Fabreze #1 Fabric Cleaner

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    Just split a $10 payment with your roommate and you’re good to go.... Lunch aint free
     
    Arbiter and Swatarinaess like this.

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