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Hours System messed up

Discussion in 'Discussions' started by Haris01211, Mar 3, 2017.

  1. Haris01211

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    Hours Quantity
    Allowed 300
    Used 396
    Remaining -96


    My hours should have rest 1 week ago and they have not ....... I haven't used the bot due to osrs being down .......... Can you lot fix this.... and how is it possible to be 96 hr over wttf
    --- Double Post Merged, Mar 3, 2017, Original Post Date: Mar 3, 2017 ---
    @Arbiter

    Dont refer me to the billing page ....... Fix it
    --- Double Post Merged, Mar 3, 2017 ---
    Just brought some hours but i still want my other hours added
     
  2. Savior

    Savior Java Warlord

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    One payment you made earlier probably expired.
     
  3. Haris01211

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    No free hours should have rest ...............
     
  4. Yuuki Asuna

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    Yep, system is fucked my dude. Just wait till they fix the system. But for now, your hours are gone.
     
  5. Party

    Party Client Developer

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    Nothing is wrong with how Supporter hours are functioning.
     
  6. Haris01211

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    There is why hasent my hours reset ..... Look for gett the 70 hrs I lost due to it expiring cause osrs was down .... tht life but n*ggha dont be stealing my hours so i have to pay for more
     
  7. Party

    Party Client Developer

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    If you'd read the FAQ, you'd know that hours don't reset the way you'd imagine they do.
     
    richietokes likes this.
  8. Yuuki Asuna

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    Yeah, you guys should really change the current system. You'll gain more money as people will buy more and you will save a lot in transaction fees.
     
  9. Party

    Party Client Developer

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    I mean I'm not saying I like the current system, but not liking it is no excuse for not understanding it.

    EDIT: I should re-word that. I like the current system, but I'm not keen on the implementation.
     
  10. Savior

    Savior Java Warlord

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    Actually OSRS being down resulted in you gaining a few extra hours you can spend :)
     
  11. Haris01211

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    LOOL NO IT DID NOT
    or i wouldnt be at -96
     
  12. Yuuki Asuna

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    What do you like about the current system..?
     
  13. Party

    Party Client Developer

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    It's fair. You pay for what you use.
     
  14. supmag

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    WHy have i not recived my free 200 hours this month?
     
  15. Slex

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    read the Faq on how the system works :)
     
  16. supmag

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    I dont understand..so i had 200 hours then i paid for 300 more with 5 dolars and now its 2 days after the start of the month and i only have 30 hours left from last month...makes no sense...
     
  17. Slex

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    how i understand it works:
    the hours used on feb. 1 are reset on march 1.
    So the hours you've used on feb 1 you get 'back' at march 1.

    When you buy 300 hours extra on feb. 1, they disappear on march 1 since they are only valid one month (correct me if wrong tho)

    You don't just use all those hours and then get em back the next month all in 1 day like you are probly thinking
     
  18. supmag

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    so if I used 3 hours on feb 1st i get 3 hours on march 1? thats a bit dumb
     
  19. Savior

    Savior Java Warlord

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    Uhm no it's not dumb. Dumb would be if you get X hours on the first day of each month.
     
  20. supmag

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    so if i pay 5 dollars now i will only get 300 hours not 500?
     

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