Resolved How can we determine the difference between a client bug and a bot bug?

Discussion in 'Client & Site Support' started by Mkl, Aug 31, 2015.

  1. Mkl

    Mkl

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    Would we think of the bug as a client bug first? Or should we assume that it's the bots problem?

    Just asking because as soon as a problem arises it seems to take over the majority of bot threads with the same problem and I can imagine how annoying it could be for authors to find the same notifications for their scripts bots reported as bugs but are actually a client based problem
     
  2. Best Answer:
    Post #2 by Arbiter, Sep 1, 2015
  3. Arbiter

    Arbiter Mod Automation

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    Yes, that is the best way to do so. I do not think Bot Authors mind bringing issues to the developers' attention. It's better than asking our end-users to try to figure out who to report the issue to.
     

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