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Question How hours stacks?

Discussion in 'Client & Site Support' started by Firefoxes, Dec 6, 2016.

  1. Firefoxes

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    For example I have 5$ subscription and 10 days later i've used all 500 hours. If i pay another 5$ will i have 1000 hours or 500hrs? For what period - 30 days or remaining 20?
     
  2. awesome123man

    awesome123man Go check out new bots and give helpful feedback.

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    Your hours are calculated by going one month back from the current time. So if you pay 5$ and another 5$, you will have 1000 hours available to use. However, your usage is once again, calculated by going back one month from the current time and date. It is dynamic and not a thing that resets each month.
     
  3. SuperBotter

    SuperBotter Super Bot Author

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    I'm pretty sure paying money just raises your limit. So paying $5 will raise your limit of 500 to 1000, giving you 500 hours to use since you already used 500 in the last 30 days (how many hours you have left is just yourLimit - theHoursYouUsedInTheLast30Days). Each new payment lasts 30 days from the date of the payment.

    Lets say that on Nov 1st you buy 500 hours for $5. On Nov 10th you finish using 500 hours and you buy 500 more for another $5. On Dec 1st (30 days later) the original 500 hours will expire and your limit will go back down to 500 hours. On Dec 10th the second payment will expire and your limit will go back down to the free 200 hours.
     
  4. Firefoxes

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    It is understood, i've red the FAQ before posting it. There are only "Hours stacks" without explanation how hours stacks. I have reached my limit rn, but i can't check it cos i was using localbot, developing and testing alot this month. I want to understand how to count, how much should i pay to have enough hrs to continue working with my bot and testing.
    --- Double Post Merged, Dec 7, 2016, Original Post Date: Dec 7, 2016 ---
    Plus yesterday i've had message i've reached my limit, and i thought today my hours from 6th november should be substracted, but still today i have this message again. I can't remember ofc how much hours i was using month ago, my usage stats saying i've used 333 hrs, with limit 1500. I've started to develop on 15 november or so, so i couldn't use so much hours with local bots on 6th november.
    --- Double Post Merged, Dec 7, 2016 ---
    I've payed 15$ 10 days ago
    --- Double Post Merged, Dec 7, 2016 ---
    Damn, now PayPal declines all my payments. What a day :( Is there a way to pay with any other payment system?
     
  5. Derk

    Derk 12 year old normie

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    It's also worth noting that the hours don't reset at the beginning of a month, but exactly one month after you used the hours. Say you use 10 hours today (7 dec 2016), you get 10 hours back 7 January, 2017.
     

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