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Resolved I dont think i have recieved my order?

Discussion in 'Client & Site Support' started by poison111, Apr 20, 2019.

  1. poison111

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    Hi so it says that i can have 2 clients running for free, for 200 hours, thats great.

    I went to upgrades and bought for 2$ which is 2 extra clients, but i can still only use 2 clients??

    Screenshot - 2be64d5dfd3aa6a61f0edb98eda2d4c6 - Gyazo

    I cant bot for more than 2 clients and i paid 2$ for 2 extras?

    did i misunderstand something here?
     
  2. Best Answer:
    Post #2 by American Express, Apr 20, 2019
  3. American Express

    American Express RuneMate Staff

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    Tutorial - Billing and Payment FAQ

    I've paid $2.00, why do I not have more hours?
    A single $2.00 payment will only give you Supporter status, it does not increase your hours allowance. This is made explicitly clear during the purchasing stage, where you can increase/decrease your payment and accordingly, your hours allowance.

    If you have made a single $2.00 payment and want more hours, another payment of $2.00 or more will increase your hours.

    The same applies for the amount of bots you can run concurrently.
     
  4. poison111

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    top up 2$ or upgrade by another 2$ to allow 2 other clients/200hrs?
    --- Double Post Merged, Apr 20, 2019, Original Post Date: Apr 20, 2019 ---
    Can you change my 2$ to the top up instead then? i didnt know it was only supporter status
    --- Double Post Merged, Apr 20, 2019 ---
    Theres 200 free hours a month, all i want is 400? what should i do?
     
  5. Folklore

    Joined:
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    Pay $4
     

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