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Bug More than two instances running error

Discussion in 'Client & Site Support' started by Greenwiza101, Nov 20, 2016.

  1. Greenwiza101

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    I keep getting the "more than two instances running" error. Waiting the 15 minutes did not fix it (Waiting 2+ hours did not fix it either). I restarted my computer multiple times and that did not fix the problem either. Please help!
     
  2. Gengsta

    Gengsta Community Manager

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    Did you keep the RuneMate client on during these 2 hours?
     
  3. Greenwiza101

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    Nope, closed the client and shut off my computer.
     
  4. Aidden

    Aidden Author of MaxiBots

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    So you can't run any bots now?
     
  5. American Express

    American Express RuneMate Staff

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    I've been getting this issue this evening, and it is the first time it has ever happened to me.

    I started one RS3 instance on my laptop at 7:00pm local time, and prior to that had no instances running for ~16 hours.

    At 8:00pm I tried to start my second instance on my desktop computer (with the first RS3 instance still running) and got hit with the error.

    Closed Runemate, restarted computer, re-opened Runemate and Runescape multiple times and still could not run a second instance.

    It has now been a little under an hour and I still cannot run the second instance.


    The only interesting thing I noted was prior to loading Runemate on my desktop, I had to update Runemate.

    Unsure if this has anything to do with how instances are recorded, however thought I would mention it regardless.
    --- Double Post Merged, Nov 22, 2016, Original Post Date: Nov 21, 2016 ---
    Still getting this issue 24 hours later.
     
  6. Greenwiza101

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    No, I have not been able to run any bots for a couple days now.
     
  7. Aidden

    Aidden Author of MaxiBots

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    @Arbiter
    --- Double Post Merged, Nov 22, 2016, Original Post Date: Nov 22, 2016 ---
    Are you absolutely certain that you don't have any bots running on any other computers? You don't have someone else in your house that bots as well?
     
  8. Greenwiza101

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    Yes, I only have Runemate installed on one computer and I'm the only one running it. It works for a few days at a time, then it gives the error for a couple more days, then it works again. Very odd.
     
  9. Rito.Gaymes

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    Also have this issue. Cant run any bots
     
  10. Savior

    Savior Java Warlord

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    If you close your runemate client forcefully (killing the process for example), runemate wont have the opportunity to notify the server that the sessions are being stopped. You have to wait up to 15 minutes for the server to recognize that you're not running any bots anymore.
     
  11. American Express

    American Express RuneMate Staff

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    Been happening a lot lately to me too. I never force close my instances/Runemate client and yet have still been getting the issue.

    I've messaged Arbiter to see if he can add any insight.
     
  12. Rito.Gaymes

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    So essentially just leave the client open for 15 minutes?
    --- Double Post Merged, Dec 1, 2016, Original Post Date: Dec 1, 2016 ---
    Because Ive had the client open for over 45 minutes and it hasn't changed.
     
  13. Savior

    Savior Java Warlord

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    You don't need the client to be open during that period, but 45 minutes sound very suspicious. Might indeed be a bug.
     
  14. Rito.Gaymes

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    Alright so I'm obviously pretty new to RM. Any tips/
     
  15. American Express

    American Express RuneMate Staff

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    See: Bug - More than two instances running error

    And I'm currently having the issue after waiting 12 hours since I last used Runemate
     
  16. Billkosby

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    So any fix yet?
     
  17. American Express

    American Express RuneMate Staff

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    Bumping this thread as I am still getting this issue. Reloading RuneMate, restarting computer and waiting patiently does not fix the issue.

    It has been 10 hours since I last used RuneMate, and I can only run 1 of my 3 allowed instances. The last time I ran RuneMate I had two instances and could not run a third.
    --- Double Post Merged, Dec 2, 2016, Original Post Date: Dec 2, 2016 ---
    @Arbiter
     
  18. Arbiter

    Arbiter Mod Automation

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    I think I have identified the issue and will be able to fix it soon. Please feel free to remind me this weekend.
     
    American Express likes this.
  19. American Express

    American Express RuneMate Staff

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    Forgot to remind you, but bumping as I am still getting the error
     

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