Question new ip help message all the time

Discussion in 'Client & Site Support' started by botluvr, Aug 7, 2016.

  1. botluvr

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    We've detected that you're signing in from a new location, and we want to make sure that someone else isn't trying to access your account. An email has been sent to you to verify your identity.
     
  2. kazemanie

    kazemanie *The Actual Favourite*

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    Do you use a VPN or have a dynamic IP address?

    Are you signing in from a new device each time?
     
  3. botluvr

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    not sure if i have a dynamic ip but i just got NBN in australia<
     
  4. kazemanie

    kazemanie *The Actual Favourite*

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  5. botluvr

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    i just looked up my ip and just thrown it in there hope that worked cheers for the help
     
  6. Party

    Party The Favourite

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    Please confirm that this issue has been resolved so I can close this thread.
     

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