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Bug Not getting hours back

Discussion in 'Client & Site Support' started by DevenD, Oct 18, 2017.

  1. DevenD

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    I don't have new hours accessible to me 30 days later after hitting the 200 limit, I added up the hours myself and it only is 195 now. I should have gotten 5 hours back today, but I didn't, I'm not trying to complain though because this truly is a wonderful service they you guys put out for free, but I wanted to test the waters for a few months before supporting, and I'm worried this could happen when I get additional hours. Any help appreciated!
     

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  2. Jhinn

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    You haven't botted any hours 30 days ago, so you won't get any back today. You'll get hours back on the 24th if I'm not mistaken.
     
  3. DevenD

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    I botted on the 17th of last month, and that is where I am getting the 195 figure from, I took a screenshot yesterday as well, and I'll post it with this
     

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  4. awesome123man

    awesome123man Go check out new bots and give helpful feedback.

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    System works for everyone else. Wait a few days or upgrade to supporter. It's worth it :)
     
  5. DevenD

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    I might have to just wait or upgrade I guess, but I wasn't sure that was the case because of the fact that when I add up the hours it is still only 195 and not the 200 displayed
     
  6. awesome123man

    awesome123man Go check out new bots and give helpful feedback.

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    The most recent may not show yet or something
     
  7. Savior

    Savior Java Warlord

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    The hours displayed as your current balance is more accurate than the distinct entries in your timeline
     
  8. Jhinn

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    It also states you've botted 212 hours. Perhaps you're still in the "negative" in terms of hours. Wait a few more days is my advice! :)
     
  9. DevenD

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    Thank you for saying this, I was thinking about it and wondering if that was the case.

    Thank you guys!
     

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