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Resolved Paid for credit but didn't not receive ?

Discussion in 'Client & Site Support' started by Maindog, Oct 5, 2015.

  1. Maindog

    Maindog

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    Just as the title says i bought credit but did not receive
     
    #1 Maindog, Oct 5, 2015
  2. Microsoft

    Microsoft Ex-Staff

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    If you don't mind me asking, which balance did you use ?
    PayPal Balance, or Credit Card/Bank.
    PayPal Balance = Instant/up to an hour orso
    Credit Card/Bank can take up to 24 hours.
     
    #2 Microsoft, Oct 5, 2015
  3. Maindog

    Maindog

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    I paid with credit card through paypal
    Also i used the "upgrade" button is that the correct way ?
     
    #3 Maindog, Oct 5, 2015
  4. Microsoft

    Microsoft Ex-Staff

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    It'll take up to 24 hours to process that payment.
    If not, @Arbiter should be able to help you out mate ;)
     
    #4 Microsoft, Oct 5, 2015
  5. Arbiter

    Arbiter Mod Automation

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    Please check the transaction status on PayPal. If you used an eCheck it can take up to 1-2 weeks for it to clear. It should show on PayPal whether or not it's cleared. If you can't find the info, PM me your transaction ID and I'll look it up. Please leave that as a last resort though, as this information should be readily available to you already.
     
    #5 Arbiter, Oct 5, 2015
  6. WYD

    WYD

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    I got my fast with the upgrade thing :) "In like 1s" as you can see my sexy name ♥
     
    #6 WYD, Oct 5, 2015
  7. Maindog

    Maindog

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    I had the funds available so it wasnt an echeck
    --- Double Post Merged, Oct 5, 2015, Original Post Date: Oct 5, 2015 ---
    I'll just wait the 24 hours and see what happens. Thanks for the replies
     
    #7 Maindog, Oct 5, 2015
    Microsoft likes this.
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