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Question Payment Issue

Discussion in 'Client & Site Support' started by William4242, Apr 19, 2017.

  1. William4242

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    Hello,

    When I try to buy credits through PayPal, it keeps saying my card was declined? My card is active and has no issues, I made purchases through PayPal today with it and there was no problem. This only happens when I try purchase credits through RuneMate.Do I need to like whitelist RuneMate on PayPal or something?

    If anyone has an insight, please let me know!


    Thanks!
     
  2. Savior

    Savior Java Warlord

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    It probably has something to do with runemate payments going to some international country.
    Thats a paypal problem though, nothing anybody of us could do something about i guess
     
  3. William4242

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    I'm from the USA though. I was just wondering if anyone else has ever had this problem before.
    --- Double Post Merged, Apr 19, 2017, Original Post Date: Apr 19, 2017 ---
    I tried a different card and it gave me the same error.
     
  4. Fury

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    You should contact your bank or credit card company to enable international transactions.

    Alternatively, you can upload money to your PayPal balance from a bank account before making your purchase.

    Hope this helps!
     
  5. William4242

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    I will try these options.

    Thanks!
     

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