Suggestion Proper bug reporting

Discussion in 'Client & Site Suggestions' started by RobinPC, May 19, 2016.

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  1. RobinPC

    RobinPC I suppose I must make do with this tawdry setting.

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    Hi,

    I can imagine many bot authors can get a little tired of people "reporting" bugs and have to ask for like 4 other things, like logs etc. to finally get what is wrong with their bot.

    How about making a rule for reporting bugs? For instance, when you encounter a bug, you MUST provide the following information:

    - System specs
    - Operating system
    - Game ( RS3 or OS etc. )
    - Runtime bot
    - Short bug description
    - Method ( Task type etc. )
    - How to reproduce ( Detailed steps )
    - Is there a way to solve it manually?
    - Additonal information

    Of course, you don't have to send your system specs with every minor bug you encounter, but all of this information would help the author A LOT with solving their bugs.

    Could we get some sort of form as minimal requirement for reporting bugs? And if you can't fill out a proper bug report, then the "report" should be marked as invalid and ignored by the developer.

    Why?

    - Because I've seen a lot of people get frustrated by people who can't report bugs properly (Ex. HELP THIS BOT DOESNT WORK)
    - Because I think RuneMate has very friendly bot authors, who work mostly for free (for us!), and they deserve some help.

    What do you guys think? Feedback?
    If I forgot something, please let me know!

    Robin
     
    #1 RobinPC, May 19, 2016
    Last edited: May 19, 2016
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  2. Party

    Party The Favourite

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  3. Savior

    Savior I'm your motherfucking conscience

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    Let's call it a convention, not a rule.
     
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  4. Party

    Party The Favourite

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    I mean I'm all for deleting useless posts from bot threads if the authors report them.
     
  5. RobinPC

    RobinPC I suppose I must make do with this tawdry setting.

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    Sure thing. English is not my first language so it can be hard to explain, but you get my point ;)
     
  6. Party

    Party The Favourite

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    Accepted.
     
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