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Bug Purchased 200 Extra Hours, still says I've reached the limit.

mused077

mused077

Joined
Nov 11, 2018
Messages
2
As stated in the title of this thread, I purchased the 2 dollar upgrade for 200 extra hours yesterday over 12 hours ago from now. It says I'm a supporter on the forums, and on the RuneMate desktop app and yet it keeps saying I'm at the standard 200-hour limit.

I can provide proof of payment if needed.
I'd greatly appreciate some help.
 

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foxen

foxen

Joined
Apr 7, 2015
Messages
1,399
Tutorial - Billing and Payment FAQ

"I've paid $2.00, why do I not have more hours?
A single $2.00 payment will only give you Supporter status, it does not increase your hours allowance. This is made explicitly clear during the purchasing stage, where you can increase/decrease your payment and accordingly, your hours allowance.

If you have made a single $2.00 payment and want more hours, another payment of $2.00 or more will increase your hours."
 
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