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Bug runemate - fetching virus filled files

Discussion in 'Client & Site Support' started by Alex Cooper, May 6, 2016.

  1. Alex Cooper

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    Previously I have never had trouble with runemate but now upon installing it in a very secure environment many viruses were detected in the install process when it was fetching/installing the client and some there after...I normally wouldn't complain though this has found on more then one account a trojan and a virus and for this to be a false positive is very unlikely though it is possible Fathale trojan is not actually a trojan it is not likely the other viruses this video will showare false positives.. this has made me very upset as a contributor and I feel very unsafe...having been a contributor for around a year now ~$5 a month I would like a direct explanation..

     
  2. American Express

    American Express RuneMate Staff

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    False positive. Runemate is 100% safe and secure. Source: Bug - Antivirus is detecting a trojan | Community | RuneMate

    Post the name of the anti-virus so @Arbiter can have the false-positive removed by the anti-virus.

    Edit:

    I see from the video it is Windows Defender - Windows Defender is very trigger happy and marks a lot of things as viruses when they are clean. Runemate is safe, Windows Defender is wrong.

    Un-quarantine the file(s) so Runemate works.
     
    #2 American Express, May 6, 2016
    Last edited: May 6, 2016

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