[yeahboyshoo]

Computer Specs:
Operating system: Windows 10 home-64 bit
System Manufacturer: Dell Inspiron
System Model:7348
Processor: Intel(r) Core(TM) i7-5500HQ CPU @ 2.64GHZ
Memory: 8000MB RAM
Page file: 5200MB used, 2800MB available

Java 32bit, Version 8 Update 162.

Dear staff,

Runemate double charge me when I am running premium scripts bots like Regal Thieiving, Regal Wintertodt and Regal Thieving. I want to know does it lags in background and cannot bring to front? It is minimized to tray by default, and after it runs for 5-15 mins it will automatically hang? I cannot bring to front from opening the task manager. Tried "Run Administrator" and it still fails to bring back to front. From there, I can't stop the premium bot according to what I want, since I have no way to see what time did I exactly start running the bot. If you can see the "View Transactions", the bot will still run in real time and even if you refresh the page, it still runs in real time.

Initially I didn't have such problems. These days, I need to minimize the Runemate client in order to prevent any OSRS official client from lagging. Runemate CPU usage from Task Manager will drastically drops from 20-30% to 5-10% when minimized. This is an issue because everyday I am losing $0.10, which adds up to $36.50 a year.

Again, I ran Regal Thieivng & Regal Wintertodt over the past few days.

There are instances where I need my refunds back. Don't get me wrong Runemate is actually a good OSRS bot and I understand developers are human beings as well. Hence, I seek a refund from several instances which I run the premium scripts bots.

Similar threads this month
1) Question - Increased CPU Usage following recent update
2) Runemate freezing up


I humbly urge Staff to look into it. Already messaged @Arbiter yesterday but I guess he is busy? Please look into it.

 

[derk]

You can bring it to the back and front by right clicking the runemate icon in your menu tray. You probably get double charged because you have to force close the client and you start a new instance, effectively charging you double.

 

[yeahboyshoo]

You can bring it to the back and front by right clicking the runemate icon in your menu tray. You probably get double charged because you have to force close the client and you start a new instance, effectively charging you double.

Of course I did that but it still hang of course. Are there other reasons on why? Also @EvilCabbage please help.