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Resolved Runemate not finding OSRS client after upgrading to Catalina

Discussion in 'Client & Site Support' started by Chrisbo, Oct 21, 2019.

  1. Chrisbo

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    I updated to MacOS Catalina last night and now this morning my Runemate can no longer find any OSRS clients. When I click the button to start the clients it succesfully launches a new client, but clicking refresh doesn't do anything.
    I uninstalled the normal installer, OSRS client and deleted the standalone client.
    I deleted the caches of both.
    I reinstalled the installer to see if it would update Java automatically and I also manually updated Java.
    I did the trick on the OSRS application again after reinstalling to remove the line of code from the info.plist file.

    Not sure what else to try.

     
  2. Best Answer:
    Post #11 by Cloud, Dec 31, 2019
  3. Ketske

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    Here same problem.
    --- Double Post Merged, Oct 24, 2019, Original Post Date: Oct 21, 2019 ---
    Same problem still exists. Any idea guys?
     
  4. Hpang

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    think its due to the new privacy settings need prior authorisation
     
  5. ChangedUsername

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    Same issue here. I’ll do some tests on a test machine in the morning and let people know.
    --- Double Post Merged, Oct 27, 2019, Original Post Date: Oct 25, 2019 ---
    Tested all ways I could think of and nothing works. Could the client developer shed some light on this, please?
    --- Double Post Merged, Oct 30, 2019 ---
    Bump. I reached out to RM via email. No response.
     
  6. mallan

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    Could you please clarify which a) which privacy settings b) how they can be changed
     
  7. Mirus

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    I just updated to macOS Catalina too. Legacy client opens fine but the bot doesn't detect that it's up. No error message.

    Any updates?
     
  8. ChangedUsername

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    No updates as of yet, unfortunately.
    --- Double Post Merged, Dec 4, 2019, Original Post Date: Dec 4, 2019 ---
    This isn't the case, disregard Hpang's comment. :)
    --- Double Post Merged, Dec 4, 2019 ---
    No updates as of yet, unfortunately.
     
  9. Vallemarie

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    I got the same problem here.

    I asked about the problem in the discord group but nobody could help me :(
     
  10. Korte Smee

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    Any updates lads?
     
  11. Arbiter

    Arbiter Mod Automation

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    We are looking into it now. Can you post your logs? Help > View Logs. @Korte Smee
     
  12. Cloud

    Cloud Engineer

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    We believe this issue has been resolved based on the testing we did.
     
  13. Korte Smee

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    It runs perfectly again! Thanks!
     
  14. Joe Anderson

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    I am experiencing this issue, please help.
     

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