☆☆☆ RuneMate Problem Solving Tool ☆☆☆ [Windows, MAC & Linux]

Discussion in 'Client & Site Support' started by Microsoft, Sep 19, 2015.

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  1. Having problems and can't seem to find a fix for it ?
    Use the Problem Solver I created instead :D
    This problem solver only solves client related issues, not bot related issues.

    Currently only working with Windows OS.
    It checks if your running as admin ;)


    Containing 8 tools !!
    1. Resolve issue where RuneMate opens as WinRAR Archive.
    2. Resolve issues when RuneMate wont start due to Java related errors.
    3. Resolve issue when you Installed 32 bit Java on 64 bit OS
    4. Resolve slow mouse-movements when using bot < Credits to phl0w & Viewer
    5. Resolve "Login limit exceeded".
    6. Resolve "Could not connect to the server" issue
    7. Resolve "Heapsize out of Memory" issue
    8. Resolve "Looks like you've reached your limit of 2 bot instances" glitch
    9. Check your Java version

    [​IMG]
    [​IMG]

    How to use ?

    Copy the following source code into Notepad, and click "Save as".
    Save the files as RuneMate PS.bat and make sure RuneMate itself is on your desktop !
    Here's how to save it correctly: http://support.sas.com/documentatio.../default/images/batch_windows_save_as_bat.png
    Then go to the location where you saved the file, and run it as Administrator.
    Code (Text):
    1.  
    2.  
    3.  
    4.  
    5. net user %username% | findstr /r Administrator.
    6. if %errorlevel% == 1 (
    7. msg "%username%" This is not an admin account, please start it with Admin rights.
    8. EXIT
    9. ) else (
    10. msg "%username%" This is an admin account
    11. )
    12. @ECHO off
    13. TITLE Runemate Problem Solver by Microsoft - Version 1.5.1
    14. CLS
    15. :start
    16. COLOR 0
    17. ECHO  =========================================================
    18. ECHO [                                                         ]
    19. ECHO [        RuneMate Problem Solver by Microsoft             ]
    20. ECHO [                Version 1.5.1 (10.3.2015)                ]
    21. ECHO [          Information about this tool can be found by    ]
    22. ECHO [                     typing info                         ]
    23. ECHO [                                                         ]
    24. ECHO [     ***********************************************     ]
    25. ECHO [     * Please close all Java applications such as  *     ]
    26. ECHO [     *              RuneMate and Runescape.        *     ]
    27. ECHO [     ***********************************************     ]
    28. ECHO [          Send me a PM for questions or suggestions      ]
    29. ECHO [                  by typing contact (below)              ]
    30. ECHO.[                                                         ]
    31. ECHO [                      Credits to:                        ]
    32. ECHO [                       Microsoft - #0,#1,#2,#4,#6,#7     ]
    33. ECHO [                         phl0w   - #3                    ]
    34. ECHO [                         Viewer  - #3                    ]
    35. ECHO [                        DSbotter - #5                    ]
    36. ECHO [                                                         ]
    37. ECHO [                                                         ]
    38. ECHO [                                                         ]
    39. ECHO [                                                         ]
    40. ECHO  =========================================================
    41. ECHO.
    42. pause
    43. ECHO.
    44. ECHO 0. Runemate opens as WinRAR Archive [Java is installed]. [AUTO-FIX]
    45. ECHO 1. Runemate doesnt open due to Java related errors. [GUIDE]
    46. ECHO 2. Installed 32 bit Java on 64 bit OS.[GUIDE]
    47. ECHO 3. Slow mouse movement when using bot[s]. [AUTO-FIX]
    48. ECHO 4. Login limit exceeded. [AUTO-FIX]
    49. ECHO 5. Could not connect to the server. [POSSIBLE AUTO-FIX]
    50. ECHO 6. Heapsize out of Memory [AUTO-FIX] [Change Xmx2048M to the amount of MB [2048] you want to allocate to RuneMate]
    51. ECHO 7. Looks like you've reached your limit of 2 bot instances [GLITCH] [AUTO-FIX]
    52. ECHO 8. Check your Java version
    53. ECHO.
    54. SET /p choice=Select your option:
    55. REM if not '%choice%'=='' set choice=%choice:~0;1% ( don`t use this command, because it takes only first digit in the case you type more digits. After that for example choice 23455666 is choice 2 and you get "bye"
    56. IF '%choice%'=='contact'  GOTO contact
    57. IF '%choice%'=='0'  GOTO 0
    58. IF '%choice%'=='1'  GOTO 1
    59. IF '%choice%'=='2'  GOTO 2
    60. IF '%choice%'=='3'  GOTO 3
    61. IF '%choice%'=='4'  GOTO 4
    62. IF '%choice%'=='5'  GOTO 5
    63. IF '%choice%'=='6'  GOTO 6
    64. IF '%choice%'=='6'  GOTO 6
    65. IF '%choice%'=='7'  GOTO 7
    66. IF '%choice%'=='8'  GOTO 8
    67. IF '%choice%'=='9'  GOTO 9
    68. IF '%choice%'=='10'  GOTO 10
    69. IF '%choice%'=='11'  GOTO 11
    70. IF '%choice%'=='12'  GOTO 12
    71. IF '%choice%'=='13'  GOTO 13
    72. IF '%choice%'=='14'  GOTO 14
    73. IF '%choice%'=='15'  GOTO 15
    74. IF '%choice%'=='16'  GOTO 16
    75. IF '%choice%'=='17' GOTO 17
    76. ECHO.
    77. GOTO start
    78. :info
    79. START "" "https://www.runemate.com/community/threads/runemate-problem-solving-tool-windows-mac-linux.3709/"
    80. CLS
    81. GOTO start
    82. :contact
    83. START "" "https://www.runemate.com/community/conversations/add?to=android92"
    84. CLS
    85. GOTO start
    86. :0
    87. msg "%username%" 1. Ensure you installed Java before continuing.
    88. PAUSE
    89. assoc .jar=jarfile
    90. CLS
    91. GOTO start
    92. :1
    93. ECHO This will remove all installed versions of Java (incl JDK) !!
    94. ECHO --------------------------------------------------------------
    95. ECHO !!!! close window if you want to abort !!!!
    96. ECHO = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = ==
    97. PAUSE
    98. wmic product where "name like 'Java%% %%'" call uninstall /nointeractive
    99. msg "%username%" All java has been uninstalled !!
    100. msg "%username%" Download and install the latest java.
    101. msg "%username%" Be sure your downloading the correct BIT version for your system.
    102. start "" "http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html"
    103. CLS
    104. GOTO start
    105. :2
    106. msg "%username%" 1. Download and Install Java x64.
    107. start "" "http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html"
    108. CLS
    109. GOTO start
    110. :3
    111. CLS
    112. ECHO Would you like to apply the following fix: "Slow mouse movement when using bot[s]"
    113. ECHO -----------------------------------------------------------------
    114. ECHO !!!! close window if you want to abort !!!!
    115. ECHO = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = ==
    116. PAUSE
    117. if exist %USERPROFILE%\RuneMate\Cache\*.bio del %USERPROFILE%\RuneMate\Cache\*.bio
    118. msg "%username%" Mouse settings has been reset and your issue should be resolved =D
    119. msg "%username%" Credits go to phl0w & Viewer.
    120. CLS
    121. GOTO start
    122. :4
    123. CLS
    124. ECHO Would you like to apply the following fix: "Login Limit Exceeded"
    125. ECHO -----------------------------------------------------------------
    126. ECHO !!!! close window if you want to abort !!!!
    127. ECHO = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = ==
    128. PAUSE
    129. ECHO Fixing the problem...
    130. ATTRIB +r %userprofile%\random.dat
    131. msg "%username%" Problem has been resolved !
    132. PAUSE
    133. CLS
    134. GOTO start
    135. :5
    136. CLS
    137. ECHO Fixing the problem...
    138. netsh winsock reset
    139. msg "%username%" Problem might be resolved !
    140. msg "%username%" Reboot your PC to find out !
    141. msg "%username%" Credits go to DSbotter
    142. PAUSE
    143. CLS
    144. GOTO start
    145. :6
    146. CLS
    147. ECHO Fixing the problem by allocating 2GB to the RuneMate client...
    148. "C:\Program Files\Java\jre1.8.0_60\bin\javaw.exe" -Xmx2048M -Xms2048M -jar "C:\Users\%username%\Desktop\RuneMate.jar"
    149. msg "%username%" Problem resolved !!
    150. PAUSE
    151. CLS
    152. GOTO start
    153. :7
    154. CLS
    155. ECHO Fixing the problem by closing all Java processes...
    156. Taskkill /IM javaw.exe /F
    157. msg "%username%" Problem resolved !!
    158. PAUSE
    159. CLS
    160. GOTO start
    161. :8
    162. CLS
    163. java -version
    164. PAUSE
    165. CLS
    166. GOTO start
    167. :end
    168. PAUSE
    169. EXIT
    170.  
    --- Double Post Merged, Sep 26, 2015, Original Post Date: Sep 19, 2015 ---
    9/26/2015 - v1.1: Added a new fix: "Login limit exceeded".
    --- Double Post Merged, Sep 29, 2015 ---
    9/29/2015 - v1.2: Added a new [possible] fix: "Could not connect to the server".
     
    #1 Microsoft, Sep 29, 2015
    Last edited: Oct 12, 2015
    EvilCabbage and rowxs like this.
  2. @Microsoft I don't see the fix for #6. Was curious what your approach was.
    --- Double Post Merged, Sep 29, 2015, Original Post Date: Sep 29, 2015 ---
    Thanks again for doing this. :)
     
    Microsoft likes this.
  3. In the screenshot ?
    If so, the screenshot is purely an example of how it looks like.

    In the program ?
    My program starts with 0.
    So #6 is actually #5
     
  4. Should've looked closer. My bad.
     
  5. Not a problem, I was considering to fix it up aswell haha
    --- Double Post Merged, Sep 30, 2015, Original Post Date: Sep 29, 2015 ---
    9/30/2015 - v1.3: Added a new fix: "RuneMate opens as WinRAR Archive".
    --- Double Post Merged, Sep 30, 2015 ---
    9/30/2015 - v1.4: Added a new fix: "Heapsize out of Memory".
     
  6. does this help with memory leak, cpu leak over 60% usage and fps issue?
     
  7. Not yet.. ;)
    There's a program called CleanMem which helps you clean Memory leaks, but not CPU or FPS.
     
    rowxs likes this.
  8. RIght ill check it
     
  9. 10/1/2015 - v1.5: Added a new fix: "Looks like you've reached your limit of 2 bot instances".
    --- Double Post Merged, Oct 1, 2015, Original Post Date: Oct 1, 2015 ---
    The tool will now also check if your running with Admin rights to ensure best fixing ;)
    --- Double Post Merged, Oct 3, 2015 ---
    10/3/2015 - v1.5.1: Added a new tool: Check your Java version with ease !
     
  10. Hey, im having a problem with the auto-login of the client. It worked just for fine for a 5 days or so. But the past days when it disconnects the bot just keeps running and it just stays at the login screen. Help please :/
    I did try the problem solving tool, but it doesnt seem to help
    https://gyazo.com/49f33177aaae380cb65158e4e83afb41 (this is the message i get)
     
  11. MSG is an option in Windows to show you a notification message.
    The fix is still applied when you run it, even if the MSG command isn't recognized.

    Can you give me some more info about the problem ?
    Your saying it sometimes disconnects and won't login ?
     
  12. Oh i didnt know, thought the message came up because the process failed.
    The problem i have is that it wont relogg after disconnecting anymore. I would usally just turn on a wc bot and just let it run, and like i said it would run without a problem and would re-logg if i disconnected. But now after i start the bot, it disconnects after 20-30 mins and doesnt re-logg.
     
  13. Microsoft likes this.
  14. No problem bro, glad it's resolved.
     
  15. Great tool - worked and solved an issue I was having. (Option 1)
     
    Microsoft likes this.
  16. ppl rly need a tool for this?lol
     
  17. Now if only there was a tool for fixing arrogance too...
     
    Microsoft likes this.
  18. Still cannot connect to server. My runemate goes offline like once a day for a few hours.
     
  19. Try flushing your DNS. (Google: how to flush dns windows) Sounds like a networking/ip/router issue.

    Also, by chance, are you using the proxy settings?
     
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