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Bug Runemate won't install

Discussion in 'Client & Site Support' started by DaddyDale, Sep 23, 2018.

  1. DaddyDale

    Joined:
    Apr 17, 2016
    Messages:
    2
    Likes Received:
    0
    Runemate won't install I've attached the dxdiag information and below is the rest. I hope i've given y'all everything you need to help me. Thanks for any time spent on this issue.

    ------------------
    System Information
    ------------------
    Time of this report: 9/23/2018, 13:42:38
    Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
    Language: English (Regional Setting: English)
    BIOS: BIOS Date: 03/07/18 12:21:39 Ver: 04.06.05 (type: BIOS)
    Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
    Memory: 16384MB RAM
    Available OS Memory: 16334MB RAM
    Page File: 7088MB used, 11678MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: 144 DPI (150 percent)
    System DPI Setting: 288 DPI (300 percent)
    DWM DPI Scaling: UnKnown
    Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Not Supported
    DxDiag Version: 10.00.17134.0001 64bit Unicode
    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)
    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 970
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 970
    DAC type: Integrated RAMDAC
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_19723842&REV_A1
    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
    Display Memory: 12109 MB
    Dedicated Memory: 3942 MB
    Shared Memory: 8167 MB
    Current Mode: 3840 x 2160 (32 bit) (29Hz)
    HDR Support: Supported
    Display Topology: Internal
    Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
    Color Primaries: Red(0.652844,0.332531), Green(0.305187,0.627453), Blue(0.151867,0.053234), White Point(0.277844,0.283703)
    Display Luminance: Min Luminance = 0.010000, Max Luminance = 1499.000000, MaxFullFrameLuminance = 799.000000
    Monitor Name: Generic PnP Monitor
    Monitor Model: D43-F1
    Monitor Id: VIZ1033
    Native Mode: 3840 x 2160(p) (30.000Hz)
    Output Type: HDMI
    Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
    Advanced Color: AdvancedColorSupported
    Driver Name: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cad5fc8f5ca41c15\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cad5fc8f5ca41c15\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cad5fc8f5ca41c15\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cad5fc8f5ca41c15\nvldumdx.dll
    Driver File Version: 24.21.0014.1163 (English)
    Driver Version: 24.21.14.1163
    DDI Version: 12
    Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
    Driver Model: WDDM 2.4
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Miracast: Not Supported by Graphics driver
    Hybrid Graphics GPU: Not Supported
    Power P-states: Not Supported
    Virtualization: Paravirtualization
    Block List: No Blocks
    Catalog Attributes: Universal:False Declarative:False
    Driver Attributes: Final Retail
    Driver Date/Size: 9/17/2018 6:00:00 PM, 952824 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: Unknown
    Device Identifier: {D7B71E3E-5082-11CF-795F-7C391BC2D535}
    Vendor ID: 0x10DE
    Device ID: 0x13C2
    SubSys ID: 0x19723842
    Revision ID: 0x00A1
    Driver Strong Name: oem41.inf:0f066de3ad0bda5c:Section106:24.21.14.1163:pci\ven_10de&dev_13c2
    Rank Of Driver: 00D12001
    Video Accel:
    DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    MPO MaxPlanes: 1
    MPO Caps: Not Supported
    MPO Stretch: Not Supported
    MPO Media Hints: Not Supported
    MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
    PanelFitter Stretch: Not Supported

    Java Version: Version 8 Update 181 (build 1.8.0_181-b13)

    What happens is it says its trying to download Java and then it freezes here is an error log i get.

    java.lang.NullPointerException
    at com.sun.java.swing.plaf.windows.XPStyle.getTypeEnumName(XPStyle.java:155)
    at com.sun.java.swing.plaf.windows.XPStyle.getBorder(XPStyle.java:275)
    at com.sun.java.swing.plaf.windows.WindowsLookAndFeel$XPBorderValue.getXPValue(WindowsLookAndFeel.java:2403)
    at com.sun.java.swing.plaf.windows.WindowsLookAndFeel$XPValue.createValue(WindowsLookAndFeel.java:2357)
    at javax.swing.UIDefaults.getFromHashtable(UIDefaults.java:231)
    at javax.swing.UIDefaults.get(UIDefaults.java:161)
    at javax.swing.MultiUIDefaults.get(MultiUIDefaults.java:64)
    at javax.swing.UIDefaults.getBorder(UIDefaults.java:480)
    at javax.swing.UIManager.getBorder(UIManager.java:759)
    at javax.swing.border.TitledBorder.getBorder(TitledBorder.java:416)
    at javax.swing.border.TitledBorder.getBorderInsets(TitledBorder.java:349)
    at javax.swing.border.AbstractBorder.getBorderInsets(AbstractBorder.java:75)
    at javax.swing.border.CompoundBorder.getBorderInsets(CompoundBorder.java:140)
    at javax.swing.border.AbstractBorder.getBorderInsets(AbstractBorder.java:75)
    at javax.swing.JComponent.getInsets(JComponent.java:1826)
    at java.awt.GridBagLayout.GetMinSize(GridBagLayout.java:2005)
    at java.awt.GridBagLayout.getMinSize(GridBagLayout.java:1991)
    at java.awt.GridBagLayout.preferredLayoutSize(GridBagLayout.java:737)
    at java.awt.Container.preferredSize(Container.java:1799)
    at java.awt.Container.getPreferredSize(Container.java:1783)
    at javax.swing.JComponent.getPreferredSize(JComponent.java:1664)
    at java.awt.GridBagLayout.GetLayoutInfo(GridBagLayout.java:1115)
    at java.awt.GridBagLayout.getLayoutInfo(GridBagLayout.java:916)
    at java.awt.GridBagLayout.preferredLayoutSize(GridBagLayout.java:736)
    at java.awt.Container.preferredSize(Container.java:1799)
    at java.awt.Container.getPreferredSize(Container.java:1783)
    at javax.swing.JComponent.getPreferredSize(JComponent.java:1664)
    at java.awt.GridBagLayout.GetLayoutInfo(GridBagLayout.java:1115)
    at java.awt.GridBagLayout.getLayoutInfo(GridBagLayout.java:916)
    at java.awt.GridBagLayout.preferredLayoutSize(GridBagLayout.java:736)
    at java.awt.Container.preferredSize(Container.java:1799)
    at java.awt.Container.getPreferredSize(Container.java:1783)
    at javax.swing.JComponent.getPreferredSize(JComponent.java:1664)
    at java.awt.GridBagLayout.GetLayoutInfo(GridBagLayout.java:1115)
    at java.awt.GridBagLayout.getLayoutInfo(GridBagLayout.java:916)
    at java.awt.GridBagLayout.ArrangeGrid(GridBagLayout.java:2071)
    at java.awt.GridBagLayout.arrangeGrid(GridBagLayout.java:2031)
    at java.awt.GridBagLayout.layoutContainer(GridBagLayout.java:812)
    at java.awt.Container.layout(Container.java:1513)
    at java.awt.Container.doLayout(Container.java:1502)
    at java.awt.Container.validateTree(Container.java:1698)
    at java.awt.Container.validateTree(Container.java:1707)
    at java.awt.Container.validateTree(Container.java:1707)
    at java.awt.Container.validateTree(Container.java:1707)
    at java.awt.Container.validateTree(Container.java:1707)
    at java.awt.Container.validateTree(Container.java:1707)
    at java.awt.Container.validateTree(Container.java:1707)
    at java.awt.Container.validateTree(Container.java:1707)
    at java.awt.Container.validate(Container.java:1633)
    at java.awt.Container.validateUnconditionally(Container.java:1670)
    at java.awt.Window.pack(Window.java:818)
    at com.install4j.runtime.wizard.WizardFrame.<init>(Unknown Source)
    at com.install4j.runtime.wizard.WizardBase.showFrame(Unknown Source)
    at com.install4j.runtime.installer.frontend.WizardScreenExecutor.execute(Unknown Source)
    at com.install4j.runtime.installer.controller.Controller$1.run(Unknown Source)
    at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:311)
    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:758)
    at java.awt.EventQueue.access$500(EventQueue.java:97)
    at java.awt.EventQueue$3.run(EventQueue.java:709)
    at java.awt.EventQueue$3.run(EventQueue.java:703)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
    at java.awt.EventQueue.dispatchEvent(EventQueue.java:728)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)
    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
    at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
    java.lang.NullPointerException
    at com.sun.java.swing.plaf.windows.XPStyle.getTypeEnumName(XPStyle.java:155)
    at com.sun.java.swing.plaf.windows.XPStyle.getBorder(XPStyle.java:275)
    at com.sun.java.swing.plaf.windows.WindowsLookAndFeel$XPBorderValue.getXPValue(WindowsLookAndFeel.java:2403)
    at com.sun.java.swing.plaf.windows.WindowsLookAndFeel$XPValue.createValue(WindowsLookAndFeel.java:2357)
    at javax.swing.UIDefaults.getFromHashtable(UIDefaults.java:231)
    at javax.swing.UIDefaults.get(UIDefaults.java:161)
    at javax.swing.MultiUIDefaults.get(MultiUIDefaults.java:64)
    at javax.swing.UIDefaults.getBorder(UIDefaults.java:480)
    at javax.swing.UIManager.getBorder(UIManager.java:759)
    at javax.swing.border.TitledBorder.getBorder(TitledBorder.java:416)
    at javax.swing.border.TitledBorder.getBorderInsets(TitledBorder.java:349)
    at javax.swing.border.AbstractBorder.getBorderInsets(AbstractBorder.java:75)
    at javax.swing.border.CompoundBorder.getBorderInsets(CompoundBorder.java:140)
    at javax.swing.border.AbstractBorder.getBorderInsets(AbstractBorder.java:75)
    at javax.swing.JComponent.getInsets(JComponent.java:1826)
    at java.awt.GridBagLayout.GetMinSize(GridBagLayout.java:2005)
    at java.awt.GridBagLayout.getMinSize(GridBagLayout.java:1991)
    at java.awt.GridBagLayout.preferredLayoutSize(GridBagLayout.java:737)
    at java.awt.Container.preferredSize(Container.java:1799)
    at java.awt.Container.getPreferredSize(Container.java:1783)
    at javax.swing.JComponent.getPreferredSize(JComponent.java:1664)
    at java.awt.GridBagLayout.GetLayoutInfo(GridBagLayout.java:1115)
    at java.awt.GridBagLayout.getLayoutInfo(GridBagLayout.java:916)
    at java.awt.GridBagLayout.preferredLayoutSize(GridBagLayout.java:736)
    at java.awt.Container.preferredSize(Container.java:1799)
    at java.awt.Container.getPreferredSize(Container.java:1783)
    at javax.swing.JComponent.getPreferredSize(JComponent.java:1664)
    at java.awt.GridBagLayout.GetLayoutInfo(GridBagLayout.java:1115)
    at java.awt.GridBagLayout.getLayoutInfo(GridBagLayout.java:916)
    at java.awt.GridBagLayout.preferredLayoutSize(GridBagLayout.java:736)
    at java.awt.Container.preferredSize(Container.java:1799)
    at java.awt.Container.getPreferredSize(Container.java:1783)
    at javax.swing.JComponent.getPreferredSize(JComponent.java:1664)
    at java.awt.GridBagLayout.GetLayoutInfo(GridBagLayout.java:1115)
    at java.awt.GridBagLayout.getLayoutInfo(GridBagLayout.java:916)
    at java.awt.GridBagLayout.ArrangeGrid(GridBagLayout.java:2071)
    at java.awt.GridBagLayout.arrangeGrid(GridBagLayout.java:2031)
    at java.awt.GridBagLayout.layoutContainer(GridBagLayout.java:812)
    at java.awt.Container.layout(Container.java:1513)
    at java.awt.Container.doLayout(Container.java:1502)
    at java.awt.Container.validateTree(Container.java:1698)
    at java.awt.Container.validateTree(Container.java:1707)
    at java.awt.Container.validateTree(Container.java:1707)
    at java.awt.Container.validateTree(Container.java:1707)
    at java.awt.Container.validateTree(Container.java:1707)
    at java.awt.Container.validateTree(Container.java:1707)
    at java.awt.Container.validateTree(Container.java:1707)
    at java.awt.Container.validateTree(Container.java:1707)
    at java.awt.Container.validate(Container.java:1633)
    at java.awt.Window.dispatchEventImpl(Window.java:2744)
    at java.awt.Component.dispatchEvent(Component.java:4711)
    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:760)
    at java.awt.EventQueue.access$500(EventQueue.java:97)
    at java.awt.EventQueue$3.run(EventQueue.java:709)
    at java.awt.EventQueue$3.run(EventQueue.java:703)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:84)
    at java.awt.EventQueue$4.run(EventQueue.java:733)
    at java.awt.EventQueue$4.run(EventQueue.java:731)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
    at java.awt.EventQueue.dispatchEvent(EventQueue.java:730)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)
    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
    at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
    java.lang.NullPointerException
    at com.sun.java.swing.plaf.windows.XPStyle.getTypeEnumName(XPStyle.java:155)
    at com.sun.java.swing.plaf.windows.XPStyle.getBorder(XPStyle.java:275)
    at com.sun.java.swing.plaf.windows.WindowsLookAndFeel$XPBorderValue.getXPValue(WindowsLookAndFeel.java:2403)
    at com.sun.java.swing.plaf.windows.WindowsLookAndFeel$XPValue.createValue(WindowsLookAndFeel.java:2357)
    at javax.swing.UIDefaults.getFromHashtable(UIDefaults.java:231)
    at javax.swing.UIDefaults.get(UIDefaults.java:161)
    at javax.swing.MultiUIDefaults.get(MultiUIDefaults.java:64)
    at javax.swing.UIDefaults.getBorder(UIDefaults.java:480)
    at javax.swing.UIManager.getBorder(UIManager.java:759)
    at javax.swing.border.TitledBorder.getBorder(TitledBorder.java:416)
    at javax.swing.border.TitledBorder.getBorderInsets(TitledBorder.java:349)
    at javax.swing.border.AbstractBorder.getBorderInsets(AbstractBorder.java:75)
    at javax.swing.border.CompoundBorder.getBorderInsets(CompoundBorder.java:140)
    at javax.swing.border.AbstractBorder.getBorderInsets(AbstractBorder.java:75)
    at javax.swing.JComponent.getInsets(JComponent.java:1826)
    at java.awt.GridBagLayout.GetMinSize(GridBagLayout.java:2005)
    at java.awt.GridBagLayout.getMinSize(GridBagLayout.java:1991)
    at java.awt.GridBagLayout.preferredLayoutSize(GridBagLayout.java:737)
    at java.awt.Container.preferredSize(Container.java:1799)
    at java.awt.Container.getPreferredSize(Container.java:1783)
    at javax.swing.JComponent.getPreferredSize(JComponent.java:1664)
    at java.awt.GridBagLayout.GetLayoutInfo(GridBagLayout.java:1115)
    at java.awt.GridBagLayout.getLayoutInfo(GridBagLayout.java:916)
    at java.awt.GridBagLayout.preferredLayoutSize(GridBagLayout.java:736)
    at java.awt.Container.preferredSize(Container.java:1799)
    at java.awt.Container.getPreferredSize(Container.java:1783)
    at javax.swing.JComponent.getPreferredSize(JComponent.java:1664)
    at java.awt.GridBagLayout.GetLayoutInfo(GridBagLayout.java:1115)
    at java.awt.GridBagLayout.getLayoutInfo(GridBagLayout.java:916)
    at java.awt.GridBagLayout.preferredLayoutSize(GridBagLayout.java:736)
    at java.awt.Container.preferredSize(Container.java:1799)
    at java.awt.Container.getPreferredSize(Container.java:1783)
    at javax.swing.JComponent.getPreferredSize(JComponent.java:1664)
    at java.awt.GridBagLayout.GetLayoutInfo(GridBagLayout.java:1115)
    at java.awt.GridBagLayout.getLayoutInfo(GridBagLayout.java:916)
    at java.awt.GridBagLayout.ArrangeGrid(GridBagLayout.java:2071)
    at java.awt.GridBagLayout.arrangeGrid(GridBagLayout.java:2031)
    at java.awt.GridBagLayout.layoutContainer(GridBagLayout.java:812)
    at java.awt.Container.layout(Container.java:1513)
    at java.awt.Container.doLayout(Container.java:1502)
    at java.awt.Container.validateTree(Container.java:1698)
    at java.awt.Container.validateTree(Container.java:1707)
    at java.awt.Container.validateTree(Container.java:1707)
    at java.awt.Container.validate(Container.java:1633)
    at com.install4j.runtime.wizard.StandardScreen$1.componentResized(Unknown Source)
    at java.awt.Component.processComponentEvent(Component.java:6365)
    at java.awt.Component.processEvent(Component.java:6319)
    at java.awt.Container.processEvent(Container.java:2239)
    at java.awt.Component.dispatchEventImpl(Component.java:4889)
    at java.awt.Container.dispatchEventImpl(Container.java:2297)
    at java.awt.Component.dispatchEvent(Component.java:4711)
    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:760)
    at java.awt.EventQueue.access$500(EventQueue.java:97)
    at java.awt.EventQueue$3.run(EventQueue.java:709)
    at java.awt.EventQueue$3.run(EventQueue.java:703)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:84)
    at java.awt.EventQueue$4.run(EventQueue.java:733)
    at java.awt.EventQueue$4.run(EventQueue.java:731)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)
    at java.awt.EventQueue.dispatchEvent(EventQueue.java:730)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)
    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
    at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
    --- Double Post Merged, Sep 25, 2018, Original Post Date: Sep 23, 2018 ---
    Help? anyone please? lol thanks in advance. If you need more information please let me know.
    --- Double Post Merged, Sep 28, 2018 ---
    I'm really trying to use your program, however, this thread has had 33 views and not a single reply...I've tried to be as helpful as possible but without any direction I'm really not sure what else someone might need to help me. Thanks in advance for any time spent trying to fix my issue.
     
  2. American Express

    American Express RuneMate Staff

    Joined:
    Oct 2, 2015
    Messages:
    3,096
    Likes Received:
    1,112
    Try the following and report back with an update please:

    Uninstall RuneMate
    Uninstall any Java versions on your computer
    Delete any Java or RuneMate cache files

    Restart computer

    Download RuneMate
    Let RuneMate install the correct Java version automatically.
     

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