sick of paying for bots that dont work

Discussion in 'General' started by abz1223, May 16, 2019 at 12:27 AM.

  1. abz1223

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    sick of purchasing credit all the time just to have a bot fuck up while taking my all credit.
    certain bots which are the only ones available and are paid keep fucking up and taking my credit..

    sometimes i will run it then it will take the 10c, and a few minutes later it will tell me an error has occured, which then stops and i'd have to run it again, and then it takes another 10c...

    this happens ALL the time, no matter how many errors occur, im still paying for bots while they're fucking up

    sometimes i will come back to see my bot sitting in the same spot for 7 hours, and STILL running and taking 10c per hour... runemate needs to do something about this.
     
  2. zerker

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    I dont understand, why we paying the bot 0.1 c/h for using break handler?
     
  3. American Express

    American Express RuneMate Staff

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    Wow, if only there was a way to get a refund when the bot doesn't work as intended!

    Oh wait, there is!

    Tutorial - Wallet and Premium Bots FAQ

    Why am I charged every time I start an instance?:
    Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks, doesn't work or you are overcharged and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.

    If you are having issues with bots that are as reproducible as you say, you are better off making a detailed bug report to the relevant Bot Author so they can fix the issue; rather than trying to do the same thing over and over and expecting different results.

    Because even though your game character is on a break, your RuneMate session is still active, using RuneMate's server resources and the Bot Author's code to run the bot and break.


     
  4. Flextroci

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    why do you keep paying over and over again if you know there's an issue lol
     
    Swatarinaess likes this.
  5. abz1223

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    thanks, thats good to know.
    however since i did not know about this of course i would not have bothered to collect the 'evidence' so i guess i wont be refunded for any of the botting i been doing for the past month :p
    at least i now know for future reference. thanks mate
     
    American Express likes this.
  6. American Express

    American Express RuneMate Staff

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    The "evidence" may still exist within your log files.

    RuneMate Client: Help --> View Logs

    If you can find relevant information there, you can use this to help create a bug report and possibly receive a refund.
     

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