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Bug Strange black screens

Discussion in 'Client & Site Support' started by ehhhfishing, Nov 30, 2016.

  1. ehhhfishing

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    So at random times my pc while running runemate will black screen and lockup. I dont know how to solve it i have tried so many different things its not even funny. Someone plzz help.
    Pc-
    Win 7
    Gpu Msi r9 380
    Cpu and fx 8320e
    Ram 2×4gb hyper x fury
    Mobo msi 990fxa
    All temps are fine
    All drivers for mobo and gpu are newest.
    Plzzz help it only does this while running runemate for me. I really love this program and want to use it effectively!
    --- Double Post Merged, Nov 30, 2016, Original Post Date: Nov 30, 2016 ---
    @Arbiter Any ideas plzz i really need some help i have tried so many things...
     
  2. American Express

    American Express RuneMate Staff

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    I'm curious to know if you run Runemate in a virtual machine if you still get the issue.
     
  3. ehhhfishing

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    I have honestly never heard of that before can u explain and i will try it im desperate i just want it to run smooth so i dont have to hard reset my pc all the time
     
  4. American Express

    American Express RuneMate Staff

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    A virtual machine is a "computer" within your computer. You install and run a program which acts as a completely separate "computer" within your own operating system.

    Read: Beginner Geek: How to Create and Use Virtual Machines

    Install: Oracle VM VirtualBox
    --- Double Post Merged, Nov 30, 2016, Original Post Date: Nov 30, 2016 ---
    Edit: Sounds as though a common issue for your graphics card:

    R9 380 users who have black screen crashes, Help! • /r/Amd
    R9 380 black screen issues - AMD's persistent, unsolved bug - PC Invasion


    I suggest you try a different graphics card and see if anything changes.
     
  5. Derk

    Derk 12 year old normie

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    Just plug the monitor in your motherboard IO and see if it makes a difference. You can easily rule out the graphics card that way.
     

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