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Bug Stuck on loading screen infinitely

Discussion in 'Client & Site Support' started by jackabean123, Jul 25, 2018.

  1. jackabean123

    Joined:
    Jul 24, 2018
    Messages:
    2
    Likes Received:
    0
    After I log in to the client, I am met with the accounts and bots on the left, but have an infinite loading screen in the middle

    OS: Windows 8.1 x64

    Log:
    [Debug] Java Home: c:\program files (x86)\runemate\jre
    [Debug] Java Version: 8u121 x86 (Oracle Corporation)
    [Debug] Maximum Heap Size: 743MB
    [Debug] RuneMate Version: 2.84.6
    [Debug] Operating System: Windows 8.1 x64
    java.lang.UnsatisfiedLinkError: C:\Program Files\Java\jdk-9.0.4\bin\attach.dll: Can't load AMD 64-bit .dll on a IA 32-bit platform
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1941)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1857)
    at java.lang.Runtime.loadLibrary0(Runtime.java:870)
    at java.lang.System.loadLibrary(System.java:1122)
    at sun.tools.attach.WindowsAttachProvider.<clinit>(lia:39)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
    at java.lang.Class.newInstance(Class.java:442)
    at nul.iIiIiIiiiiiiI.this(muc:124)
    at nul.iIiIiIiiiiiiI.this(muc:42)
    at nul.iIiIiIiiiiiiI.void(muc:17)
    at nul.iiiiiIiiiiIiI.initialize(twb:20219)
    at javafx.fxml.FXMLLoader.loadImpl(FXMLLoader.java:2548)
    at javafx.fxml.FXMLLoader.loadImpl(FXMLLoader.java:2441)
    at javafx.fxml.FXMLLoader.load(FXMLLoader.java:2409)
    at nul.iiIiiiiiiIIii.this(ys:127)
    at nul.iiIiiiiiiIIii.this(ys:226)
    at nul.iiiiiIiiiiIiI.<init>(twb:6696)
    at nul.iiiiiIiiiiIiI.<init>(twb:11321)
    at nul.IIiiiiiIIIIIi.this(xub:211)
    at nul.iiIIIiiIIiiii.this(lcc:16929)
    at nul.iiIIIiiIIiiii.call(lcc:13254)
    at javafx.concurrent.Task$TaskCallable.call(Task.java:1423)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at java.lang.Thread.run(Thread.java:745)
    java.lang.IndexOutOfBoundsException: Index: -1, Size: 0
    at java.util.LinkedList.checkElementIndex(LinkedList.java:555)
    at java.util.LinkedList.get(LinkedList.java:476)
    at nul.iiIIIiiIIiIIi.this(lcc:3248)
    at com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(CompositeEventHandler.java:86)
    at com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:238)
    at com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:191)
    at com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:58)
    at com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
    at com.sun.javafx.event.EventUtil.fireEventImpl(EventUtil.java:74)
    at com.sun.javafx.event.EventUtil.fireEvent(EventUtil.java:54)
    at javafx.event.Event.fireEvent(Event.java:198)
    at javafx.concurrent.EventHelper.fireEvent(EventHelper.java:219)
    at javafx.concurrent.Task.fireEvent(Task.java:1356)
    at javafx.concurrent.Task.setState(Task.java:707)
    at javafx.concurrent.Task$TaskCallable.lambda$call$501(Task.java:1453)
    at com.sun.javafx.application.PlatformImpl.lambda$null$173(PlatformImpl.java:295)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sun.javafx.application.PlatformImpl.lambda$runLater$174(PlatformImpl.java:294)
    at com.sun.glass.ui.InvokeLaterDispatcher$Future.run(InvokeLaterDispatcher.java:95)
    at com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
    at com.sun.glass.ui.win.WinApplication.lambda$null$148(WinApplication.java:191)
    at java.lang.Thread.run(Thread.java:745)

    [Clouse] Downloaded 999 human mouse movements selected for you by Clouse.
     
  2. American Express

    American Express RuneMate Staff

    Joined:
    Oct 2, 2015
    Messages:
    3,096
    Likes Received:
    1,112
    Please do the following and report back afterwards:

    1. Uninstall RuneScape
    2. Uninstall RuneMate
    3. Uninstall any Java versions
    4. Restart Computer
    5. Install official RuneScape client
    6. Install RuneMate and let it automatically download the correct Java version
    7. Try to run a bot and see if you still have that issue occur
     
  3. jackabean123

    Joined:
    Jul 24, 2018
    Messages:
    2
    Likes Received:
    0
    That didn't work, I'm still getting the loading
    Screenshot
     
  4. Flower Power

    Joined:
    Dec 21, 2017
    Messages:
    4
    Likes Received:
    1
    Can someone help this guy please? I'm having the same issue, and I have noticed with this problem, nearly everyone on this site gives the same answers to this question, the simple mindless "uninstall, reinstall" nonsense blah blah blah. And it never works. As soon as the process that never works is deemed to not work [duh], All these questions end up the same way. Dead threads that after taking the easiest possible way out to help someone, everyone gives up. Garbage community
     
  5. Negrita

    Joined:
    Jan 28, 2017
    Messages:
    491
    Likes Received:
    183
    "Can't load AMD 64-bit .dll on a IA 32-bit platform"

    Verify that you are running runemate with the correct Java platform
     

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