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Resolved Was charged for for 10$ credit but never received them

Discussion in 'Client & Site Support' started by nolan galliot, Aug 11, 2020.

  1. nolan galliot

    nolan galliot

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    played a order around 4-5 days ago was charged today and never yet received my credits
     
    #1 nolan galliot, Aug 11, 2020
    2. Best Answer:
    Post #2 by American Express, Aug 11, 2020
  2. American Express

    American Express RuneMate Staff

    Joined:
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    The payment system is completely automated. When we receive your money, you receive your upgrade.

    If you haven't received your upgrade, it means we haven't received your money.

    Contact your bank and/or PayPal and ask why the transaction has not gone through to the merchant (us).
     
    #2 American Express, Aug 11, 2020
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