Resolved Where ma credits gawn?

Discussion in 'Client & Site Support' started by GaroldGurner, Dec 18, 2015.

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  1. GaroldGurner

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    So I bought $5 worth of credits for a bot. All well and dandy on that front.

    But I noticed my credits have, vanished? When using free bots, such as MaxiWoodcutter. I've probably lost $3 worth of credits now using free bots.. Now unless i've misread something in terms and conditions or something.. I'd quite like those missing credits back.

    Currently on $-0.03 which is quite discouraging for buying future credits. help?


     
  2. Best Answer:
    Post #3 by Arbiter, Dec 18, 2015
  3. SlashnHax

    SlashnHax The Chosen One

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  4. Arbiter

    Arbiter Mod Automation

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    Working on it. :) You'll receive a full refund once the issue is diagnosed.
    --- Double Post Merged, Dec 18, 2015, Original Post Date: Dec 18, 2015 ---
    Fixed and refunded. Sorry for the inconvenience. Was an internal error. :)
    --- Double Post Merged, Dec 18, 2015 ---
    To clarify you were not being charged for free bots. One of your Alpha Divination runs didn't terminate and was charging you every hour. You can view your transactions at https://www.runemate.com/community/adcredits/.
     

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