An outdated bot, user error, world update or any other factor can cause a bot to simply not work. You currently charge me and every other customer per instance. If i get the settings wrong, I'm charged for 2 or even 3 hours use! Before one of you decides to comment and say 'tough you should get it right' yeah good luck in business with that mindset, mistakes happen and sometimes the bots are just broken. Changing the way this works to 5 minutes before charging is such a simple and effective way to improve the customer experience. There's quite literally no downside to it, I can't be bothered (nor should any customer have to) request refunds every time they or the bot screws up. What, i'm going to request a $0.06 refund? Yeah right. Fix it, please.