I have similar problem except it actually shows in my services stats that I've only used 78 hours this month but its saying I've hit 300. how can I get this fixed?
I paid 3$ for the 300 hours and my account shows that I am supposed to have 300 hours this month and I used 78 hours of that and that shows in my service stats but when I try to start up a client it says I have used all 300 hours this month.