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We are not aware of any bridging problem. If you are having an issue post it in Client & Site Support after reading the relevant stickies: * Tutorial - READ THIS BEFORE POSTING * Tutorial - How to view and send over bot logs

The timer displayed on the bot was likely a minute or two behind the real server-recorded session start, so when you stopped it when the timer said 59:59, it was actually more like 1:01:59. I would encourage just botting as you normally would, not sweating the extra few cents here or there, but...

@rin hoshi this looks like a network firewall issue. Do you have any other antivirus or firewall software running on your computer? If so, you should try setting an exception for RuneMate or temporarily disabling it to see if that resolves it. As you can imagine, there is only so much we can do...

https://www.runemate.com/community/threads/how-to-view-and-send-over-bot-logs.22653/ https://www.runemate.com/community/threads/read-this-before-posting.6401/

Please restart your computer and try again. Please post logs if the problem still happens. https://www.runemate.com/community/threads/how-to-view-and-send-over-bot-logs.22653/

If you get the error code 831468 when starting a bot, Windows Defender may have quarantined one of our files (this is normal). Add an exclusion for RuneMate in Windows Defender and then restart your computer.

Considering I have not seen any support threads with a description of the issue and logs attached I have to assume RuneMate is working perfectly for you. :)

Yes it is most likely a firewall/antivirus or browser settings issue. Can you copy paste the URL it tries to open?

@party

Please post logs. https://www.runemate.com/community/threads/how-to-view-and-send-over-bot-logs.22653/

Thank you for the log. It helped us identify the issue. The download is timing out because of a slow internet speed. We have increased the timeout to help with this and the fix will be in the next version of RuneMate, v4.0.19. We will try to get that released for you today.

If you are prompted for a "One time password" (OTP) when logging in to RuneMate, but you don't remember it, then it means that at some point you had set up two factor authentication using a mobile authenticator app. At this time you were also presented with a very scary message that said you...

We have made an update in v4.0.18 that will give us more useful info in the log file. Please update to v4.0.18 and post the log files if it happens again. https://www.runemate.com/community/threads/how-to-view-and-send-over-bot-logs.22653/

This is specific to the bot you are using. Please contact the Bot Author and/or post in the bot's corresponding support thread.

We have made an update in v4.0.18 that will give us more useful info in the log file. Please update to v4.0.18 and post the log files if it happens again. https://www.runemate.com/community/threads/how-to-view-and-send-over-bot-logs.22653/

We didn't include it in the initial release, because we have big plans for player analytics and hiscores but it will take us a while to get there. In the short term we are implementing a way for users to see their free bot usage so they know when they are running out.

Can you please provide log files? See Tutorial - How to view and send over bot logs.

Can you please provide a screenshot with what Smart App Control says about it? Also please report the software as a false positive at Submit a file for malware analysis - Microsoft Security Intelligence. We will do our part for sure, but the more reports they get the more likely they are to...

We believe this has been fixed with the latest release of RuneMate. Please update and try again.

Please uninstall RuneMate, restart your computer, download a fresh copy from RuneMate, and reinstall.