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  1. american express

    Trading 10 rmc for 07 GP

    User to user trading of existing RuneMate credits is not possible. You can however buy new credits as a gift, and have them sent straight to another user's RuneMate wallet instead of your own.
  2. american express

    Bug supporter

    You are not a Supporter. Supporter's have the pink "Supporter" badge like @wet rag above. I suspect you may have purchased premium bot credits instead? Premium Bot credits let you run premium bots, that charge per hour of use. Supporter upgrades increase the total amount of hours you can bot...
  3. american express

    Getting Started

    Premium Bot credits let you run premium bots, that charge per hour of use. Supporter upgrades increase the total amount of hours you can bot in a 30 day period. Free users get 200 hours. $3.00 = 300 hours, $4.00 = 400 hours etc. Premium bots do NOT consume your monthly hours allowance; they...
  4. american express

    RuneMate v4.12.0-1.33.0 has been released!

    RuneMate v4.12.0-1.33.0 has been released! Updated to support latest OSRS/RuneLite version Added Actor#getIndex() Npc spawn event now based on definition change @cuppajava Added support for Twinflame staff @michael5555 Fix login handler for Jagex accounts @rats Update Fairy ring to use...
  5. american express

    OSRS 2004scape

    waht?
  6. american express

    Question Help credit

    So has the $20 payment actually gone through/completed? The payment system is automated, meaning once RuneMate receives your funds you will receive your account upgrade. If you haven't received your upgrade, it means RuneMate hasn't received your payment. PayPal and/or your bank can add...
  7. american express

    RuneMate v4.11.3-1.32.1 has been released!

    RuneMate v4.11.3-1.32.1 has been released! Promoted MouseCamera to the public API Added new hovered entities listener to SceneListener Fixed wilderness depth calc Refactored a large amount of pathfinder code Fixed a size issue Pathfinder now remembers POH features automatically @michael5555...
  8. american express

    Need 10 rmate credits

    Removed the image from your post as your full name was visible in the second tab you had open.
  9. american express

    Question Supporter Refund

    We are unable to provide refunds for the Supporter package. If you no longer wish to use your upgrade, simply cancel your subscription, and at the end of the 30 day period your Supporter status will expire.
  10. american express

    Refunds

    There is a limit in place to prevent people abusing the system. Many premium bots have "lite" variants which let you configure settings and test features, before committing to a paid version. You should use those to learn how they work and test features first. @trae92040 Refunds can be...
  11. american express

    OSRS Premium Universal Combat Bot

    Just so you know, premium bots do not require "hours" - they charge using RuneMate Credits, and if your hours are maxed out for the 30 day period, you'll still be able to run premium bots.
  12. american express

    Question 200 hours bot not used

    You can use 200 hours of free bots per month, as a free user. To run premium bots, you will require RuneMate credits. Premium bots charge per hour, which is different to your 33/200 hours. Some premium bots will let you run a free trial, which is generally time limited, which is why you're...
  13. american express

    Bug "RuneMate does not have the permissions it needs to function normally. Please re-launch RuneMate with elevated privileges."

    Check your anti-virus and/or firewall to make sure they're not blocking RuneMate from running. Regardless of the above, add them to your exclusion list, restart computer and try again.
  14. american express

    Bug I'm being charged per/hr even though all my bot is failing to start.

    https://www.runemate.com/community/threads/premium-bots-faq.10229/ Why am I charged every time I start an instance? Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the...
  15. american express

    Question Computer / wifi requirements?

    i have 500 gb hard drive. Fine old store computer 230$ + 15$ ram + 60$ Graphics card. +110$ with 32inch tv. Unknown. Depends on what your CPU is. 16 gb ram. Good BUZHI GT730 Graphics Card 4GB/GDDR3/128bit Memory 700MHz Core. Probably not going to be able to run more than 1 or 2 bots...
  16. american express

    Bug I bought the wrong upgrade package

    We cannot provide refunds if you purchased a Supporter package instead of premium wallet credits, nor can we swap them around.
  17. american express

    Buying credits with GP

    Post a thread, or contact one of the existing sellers via our market: General Market
  18. american express

    Bug How to cancel supporter?

    https://www.runemate.com/community/threads/how-to-cancel-recurring-payments.7078/ If you transacted as a guest and do not have a PayPal account, please send an email to the address shown on your PayPal receipt.
  19. american express

    RuneMate v4.10.0-1.29.6 has been released!

    RuneMate v4.10.0-1.29.6 has been released! @DependsOn annotation can now match against bot metadata using the $meta group id and keys name, author, access, version, variant, price, trial and local Added hot-reloading in development mode Added missing menu opcode Other minor performance...
  20. american express

    Bug i got 478 of 500 hours , and it says i used 500hours ... wtf???? got 22 left!

    Hour System: The hour system works on a 30 day period. If you are a free user, you are able to bot up to a maximum of 200 hours in one single 30 day period. You can view your current hours usage here, by filtering by "Last 30 Days" Log in | Community | RuneMate Bot hours don't just "reset" at a...
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