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Something on your network is intefering with the RuneMate client trying to connect to its servers. Are you using any form of modified network, such as custom DNS, VPN, proxy, PiHole, restricted corporate or school device settings etc? Ensure RuneMate and RuneLite are set up correctly in your...

Wow-wee, with language like that you must be Australian! What's good my Aussie cobber!? Stone the flamin' crows! Sounds like you're having some technical issues, that’s a bloody pain! Can ya give us a bit more info on what’s going on? Is this happening with all the bots, or just a few? What’s...

RuneMate can encounter issues when some plugins are active. The list of bad plugins isn't complete, but anything that changes things about the game e.g. right-click menu, names, can all affect bots. If you're experiencing weird behavior in your bots, please refer to this thread: Tutorial -...

Why am I charged every time I start an instance? Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot...

If the bot uses breaks, you will still be charged for the break time period as the bot is still in use. If you manually pause the bot, you will still be charged for the break time period as the bot is still in use and connected to RuneMate's servers. When you start the bot you will be charged...

If the bot uses breaks, you will still be charged for the break time period as the bot is still in use. If you manually pause the bot, you will still be charged for the break time period as the bot is still in use and connected to RuneMate's servers. When you start the bot you will be charged...

No. If you run a bot on account A, while playing legitimately on account B, account B won't be banned.

Unlikely to happen, as this would be a one-time use bot. Have you tried one of the combat helpers on the bot store? Alternatively, you could pay someone to do the quest for you. We have an active services channel on our Discord. Join the RuneMate Discord Server!

Click to read: Echo Colosseum Helper [ALPHA]

Request refunds here: Sign in to RuneMate TOA Mate (and lots of other premium bots) have a "free" or "lite" version that will let you configure settings for free. I suggest you use those to determine what settings work best.

Yes, while not actively using RuneMate, Runelite functions as normal.

What device/browser are you using? The store is operating fine for me.

Is there anything generated in your log folder? If so, please supply them https://www.runemate.com/community/threads/how-to-view-and-send-over-bot-logs.22653/

Unfortunately this isn't something we can do for you. 1. Navigate to your PayPal Automatic payments page. (Login required) 2. Click the link for your subscription to su jin. 3. Click Cancel and then confirm your selection. You can also see PayPal's Customer Support answer to "What is an...

Sorry, we're not able to transfer a Supporter purchase to premium credits.

If you had a 2FA method in place and did not save the backup codes, then there is nothing we can do to restore access to your account. You will need to create a new account.

The temp folder contains files required for RuneMate to run, you can delete it if you wish to clear out old/outdated files, but RuneMate may need to be reinstalled to work properly and/or missing files will just be downloaded again.

If you're referring to C:\Users\YOURNAME\RuneMate Then this houses cached files for bots, as well as various other configuration files. You can delete the folders for individual bots, but this may delete your presets for those bots. If your navigation data is abnormally high, then you can...

Your credits haven't magically disappeared, and they certainly haven't been stolen. Credits are charged each time you start a premium bot. Find out more here: Tutorial - Premium Bots FAQ Why am I charged every time I start an instance? Upon starting the bot you will be charged for the first...

Uninstall RuneMate and manually download the latest version from here: RuneMate - Free OSRS Bots for RuneScape