Welcome!

Let's look into it over private conversation since I need your Transaction ID(s).

This was not intentional and has been fixed. Thanks for bringing it to our attention.

Ubuntu and Debian are the only officially supported distributions of Linux. We regularly test that RuneMate can be run from a stock installation of those distributions. If it's an option for you I would recommend using one of these distributions for RuneMate. Of course you're welcome to ask the...

We have an automated system that heuristically detects broken bots and deletes them daily. If it's still on the store that means there's a set of people who have gotten some value in the recent past. Unfortunately, it can't catch bots where some features work and others don't. Doing that would...

I think OP (original poster) is referring to a bot-specific limitation on a "Lite" version of 7 hours per week. If you use the "Pro" version of the same bot there is no such restriction.

Please upgrade to Sponsor to post links to external websites.

java -jar /path/to/RuneMate.jar -sdk

It is likely being caused by the `-javaagent` argument. Try running it in SDK mode outside of IntelliJ.

Why am I charged every time I start an instance? Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot...

I've made a payment, why am I not a Supporter/Sponsor yet? All payments are automated and if you have not yet received your upgrade, your payment will still be processing. Processing time varies depending on your bank. If this is the case, you will need to wait for the transaction to...

Self-resolved.

Tutorial - RuneMate Spectre – Common Issues & Troubleshooting Unable to create advertising This is an error at Jagex's end when using the official RuneScape client. This is nothing to do with RuneMate. There is a workaround available here: Tutorial - Bypass "Unable to create advertising" error

I've made a payment, why have I not received credits yet? All payments are automated and if you have not yet received your upgrade, your payment will still be processing. Processing time varies depending on your bank. If this is the case, you will need to wait for the transaction to...

Looks like a local networking issue. Can you try disabling any firewall you have enabled to debug?

Upload your log files With the RuneMate client open, navigate to Help > View Logs. Upload the applicable log files to your forum post.

If you manually pause the bot, you will still be charged for the break time period as the bot is still in use and connected to RuneMate's servers. Source: Tutorial - Wallet and Premium Bots FAQ

Thanks @Gper. We will add these to our test suite. @Cloud

Can you please provide test cases, e.g. start and destination pairs, that fail after validating that they are indeed traversable?

There are no plans to "deprecate web" without a clear migration plan to a comparably featured alternative. As such, using the default web is both supported and encouraged. Please retry the same test case as I suspect the issue was related to some unplanned maintenance we were doing around the...

There seems to be a delay from the payment processor, but rest assured that you will receive your credits/upgrade the moment they are processed. We apologize on their behalf and appreciate your patience.