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  1. arbiter

    Bug log in error

    Uninstall RuneMate from your computer, redownload from www.runemate.com, and reinstall.
  2. arbiter

    Bug client session ended due to inactivity

    We have changed some settings that should help with this. Please try again. If the problem continues, please verify the reliability of your internet connection and feel free to post again.
  3. arbiter

    Resolved 32 bit download?

    Windows has not supported 32-bit since 2020, so if you are still on that architecture you may want to look into switching. RuneMate does not support it either. Source: Minimum hardware requirements
  4. arbiter

    Question Can RuneLite Be Located In A Non-Standard Location?

    @Party perhaps we should prompt the user to specify the RuneLite folder if we can't automatically find it in the standard location, especially when user manually asks for the patch. Tracking @ Support RuneLite patching with non-standard installation location (#357) · Issues · RuneMate /...
  5. arbiter

    Resolved credits

    Second payment cleared three hours after your third post in this thread. As is always the case, the account upgrade will be automatically applied when the payment has cleared from PayPal. This is usually an immediate process, but not always and is at the sole discretion of PayPal. In other...
  6. arbiter

    WTB $10 credits will paypal you pref admin

    @troykustron Can you post a screenshot of what you're seeing when you attempt to buy from Australia? If it contains any private information, feel free to send me a private message.
  7. arbiter

    Resolved can't get rune mate to open on MacBook

    @Party we should revisit fixing support for dark mode.
  8. arbiter

    Question Issue Downloading Client

    @Party RE: dark mode
  9. arbiter

    Resolved Unable to login since update, just stuck loading

    You're just not entering the correct account credentials. Check caps lock, maybe copy paste it in, the usual stuff. If it's still not working you can always reset your password @ Lost Password | Community | RuneMate.
  10. arbiter

    Resolved client not loading

    Fixed! Just restart RuneMate to get the new update.
  11. arbiter

    Resolved Unable to login since update, just stuck loading

    Fixed! Just restart RuneMate to get the new update.
  12. arbiter

    Resolved Has something changed/updated in past 24 hours? None of my bots are working..

    We just pushed out an update that should hopefully address this. Please restart RuneMate and let us know if the problem persists. Thanks for the report and your patience. :)
  13. arbiter

    Resolved No JVM could be found

    The fix is to just uninstall RuneMate from Control Panel in Windows and then reinstall from the latest installer on Download | RuneMate.
  14. arbiter

    Issue launching client

  15. arbiter

    Bug Since latest RM update unable to initialize this communication bridge

    An update is being worked on and should be out soon. Thank you for your patience and we hope the new features will be worth the wait. ;)
  16. arbiter

    You must be a sponsor to advertise external websites on RuneMate. Upgrade your account to have...

    You must be a sponsor to advertise external websites on RuneMate. Upgrade your account to have your thread restored.
  17. arbiter

    Resolved Trojan:Script/Wacatac.H!ml

    The leading theory is that it is a false positive caused by a bad Windows Defender update for this particular detection type that went out this week. Other legitimate software, like CrystalDiskMark, is also being flagged and someone even got it to, allegedly, flag a couple of jpg pictures (!)...
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