[hooligansj]

only used toa once last night
but have been charged 6 times??

any help with refunds or advice thanks

 

[defeat3d]

Refunds can be requested via the Sessions Panel, and are issued at the Bot Author's discretion. Please note that refunds are limited and exceptions can not be made, so be mindful when submitting your request. Submitting a request will open a new forum conversation between you and the Bot Author. Be sure to provide adequate information when submitting your request, such as:

• A detailed description of the problem you encountered,
• Any relevant logs (see !logs command)

 

[american express]

only used toa once last night
but have been charged 6 times??

any help with refunds or advice thanks

Tutorial - Premium Bots FAQ

Premium Subscriptions: RuneMate's premium model is different to the RuneScape botting scene's usual monthly subscription plans. At RuneMate, premium bots use the SaaS (Software As A Service) model and charge by the hour. This means that you no longer have to fork out large amounts of money just...

www.runemate.com

Why am I charged every time I start an instance?
Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks, doesn't work or you are overcharged and you feel as though you deserve a refund, refunds can be requested via the Sessions Panel, and are issued at the Bot Author's discretion. Please note that refunds are limited and exceptions can not be made, so be mindful when submitting your request. Submitting a request will open a new forum conversation between you and the Bot Author. Be sure to provide adequate information when submitting your request, such as:

• A detailed description of the problem you encountered,
• Any relevant logs (see !logs command)