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Bug I get charged for way more than i use.

Anyone else has this problem?

  • Yes

    Votes: 3 100.0%
  • No

    Votes: 0 0.0%

  • Total voters
    3
Joined
Mar 18, 2019
Messages
1
cFD25l2


I have been charged for 9 hours over 4 hour of usage??
Could i get some help with this. I put in a dollar to see if the premium bots were worth it but i get charged way more than i should be?

I Don't know if it's because the bot keeps on breaking/stopping it self, but i have had to restart it 4 times so far due to it not wanting to enter the Pest Control boat
 

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Last edited:
Joined
Jun 9, 2015
Messages
3,735
RuneMate's premium model is different to the RuneScape botting scene's usual monthly subscription plans. At RuneMate, premium bots use the SaaS (Software As A Service) model and charge by the hour. This means that you no longer have to fork out large amounts of money just to use a bot a couple of times or to find out that it doesn't do what you wanted or doesn't work properly. You only pay for what you use.

For example: You purchase $5 in credits. You then start a bot that costs $0.05/hr. Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. When the second hour starts you will be charged another $0.05. This will continue to happen until the bot is stopped. If you run the bot for 3 hours you will be charged a total of $0.15 so your wallet balance will now be $4.85

If the bot uses breaks, you will still be charged for the break time period as the bot is still in use.

When you start the bot you will be charged straight away at the start of every hour, including when the bot first starts. If you stop the bot and start it again, you will be charged again for another hour, regardless of how long ago you were charged for the last session, whether it be 30 seconds or 10 minutes.


Why am I charged every time I start an instance?:
Upon starting the bot you will be charged for the first hour of use. If you only run the bot for 30 minutes, you will still have been charged for the full hour. If you stop the bot manually and restart it, you will be charged again. If the bot breaks, doesn't work or you are overcharged and you feel as though you deserve a refund, post in the relevant forum thread for the bot you are using, providing supporting evidence (eg: how the bug occurred and log files) and it is at the author's discretion whether they refund you.

Read more about it here.
 
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