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Resolved Paid 20$ twice (40$), Only 20$ showing on my RuneMate account

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Joined
Dec 30, 2018
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As title says. Each payment went through successfully with receipts on Paypal. Please assist, thank you.
 
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RuneMate Staff
Joined
Oct 2, 2015
Messages
3,235
Were these two separate payments of $20.00 each? Were they made at the same time or different days?

The payment system is automated which means if we haven't received the funds the hold up is at PayPal/your bank's end.

Once the money is received at our end, your account will be credited immediately.
 
Joined
Dec 30, 2018
Messages
2
Were these two separate payments of $20.00 each? Were they made at the same time or different days?

The payment system is automated which means if we haven't received the funds the hold up is at PayPal/your bank's end.

Once the money is received at our end, your account will be credited immediately.

It was two separate transactions in the same day (hour), the time stamps were 9:07 and 9:11. It was deducted from my Paypal balance. I sent an email to the Runemate PP email with the transaction #'s etc.
 
Edit: Balance is now updated, thank you Runemate and happy new year all!
 
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