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Question Supporter Refund

Joined
Jan 18, 2025
Messages
2
Hi there,

I hope you're well.

I recently purchased the 300 hours supported for $3.00 but I was advised in your Discord I could then upgrade to 400 hours (+100 for the $1 difference) please can you refund me the $3 to my PayPal I paid with and revert me back to a normal account as I have no intention to continue using Runemate sadly.

I enjoyed using it whilst I did, I have some credits also you can take away too as I won't use it again.

Thanks,

Benzilla
 
RuneMate Staff
Joined
Oct 2, 2015
Messages
3,235
We are unable to provide refunds for the Supporter package. If you no longer wish to use your upgrade, simply cancel your subscription, and at the end of the 30 day period your Supporter status will expire.
 
Joined
Mar 18, 2025
Messages
4
We are unable to provide refunds for the Supporter package. If you no longer wish to use your upgrade, simply cancel your subscription, and at the end of the 30 day period your Supporter status will expire.
Hey, I F£&%ING LOVE RUNEMATE :D <3

I also purchased 5$ supporter, but i only need it for the month, do i cancel the sub with paypal or with you guys? because i can't find anything about cancelling with you guys.

THanks again <3
 
Hexis bots go brrr
Joined
Dec 9, 2016
Messages
4,827
Hey, I F£&%ING LOVE RUNEMATE :D <3

I also purchased 5$ supporter, but i only need it for the month, do i cancel the sub with paypal or with you guys? because i can't find anything about cancelling with you guys.

THanks again <3
It should be cancelled through Paypal
 
Joined
Mar 31, 2025
Messages
1
Client was down this morning due to an update and ended up spending some of my credits. Am I able to get these refunded back to my account.
 
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